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Ulasan terverifikasi
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1977)
Positive reviews(1876)
Reviews with photos/video(399)
Friendly front desk staff(206)
Classy environment(188)
Delicious breakfast(112)
Fantastic river view(100)
Great swimming pool(27)
Delicious buffet(21)
TV was average(14)
Luxurious(11)
Negative reviews(101)
Cheng Ean
Deluxe City View Twin Room
Menginap di Feb 2025
Couples
7 ulasan
4.5/5
Great
Diposting pada 7 Mar 2025
Nice but nothing much around the location for us particularly. Overall big room and spacious. Nice staff and friendly.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Sheraton Shunde Hotel! It seems that you didn't enjoy your stay with us and we apologize for that. Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!
听不懂666
Deluxe River-view Queen Room
Menginap di Sep 2024
Couples
6 ulasan
3.7/5
Diposting pada 4 Okt 2024
Bottom line: This hotel is alright. Not terrible, but not the best, a decent 7/10.
Cleanliness: it clean and decently kept. Nooks and crannies were dusty but the room itself was clean.
Location: if you're looking for something close to things, this really isn't a place to stay since it's pretty far from most locations. However, for us it was nice and quiet without a lot of noise or traffic.
Service: The service was good, everything we needed or wanted was dealt with and the staff was nice. Shout out to Jesse Zhou for helping us check in and answering our questions, she was great. Only reason that I took off a point is because when we ordered room service the person that brought the food didn't remove the plastic wrap from the food and we had to do that ourselves.
Amenities: Honestly, this was a bit lacking. All of the dining options were a bit pricey given the hotel's cost. The room service breakfast was just ok, which was disappointing because of the cost.
Bed: pretty comfortable, just felt a bit old.
Other notes: The water's default setting was hot, this didn't take points away, it's just something to note. Something I really didn't like was that every light switch was a blue light touch panel that shined in the dark. Also, the thermostat was the same thing but with two extra red and green bright lights. We ended up covering these with pillows and a bag because they were do bright.
6/12
Tanggapan dari Properti: Dear Guest,Thank you for choosing Sheraton Shunde Hotel! It seems that you didn't enjoy your stay with us and we apologize for that. We sincere hope that you contact with our guest service manager to provide details and we will try our best to improve in the future. Hope we have the opportunity to welcoming you back!
Bet0305
Deluxe City View Twin Room
Menginap di Nov 2024
Family
2 ulasan
4.2/5
Very Good
Diposting pada 11 Des 2024
The staff in this hotel is very helpful and polite. The food here is quite good
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!
Guest User
Deluxe City View Twin Room
Menginap di Jun 2024
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 8 Jul 2024
All the staff of this hotel are helpful. In particular, Gavin Zhao is very impressive and professional to solve our problems and address our concerns!
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Looking forward to welcoming you back!
HeyItsVui
Deluxe City View Twin Room
Menginap di Des 2023
Family
2 ulasan
3.0/5
Diposting pada 6 Jan 2024
I booked a last minute stay with Sheraton Shunde Hotel as my plan returning to GZ delayed. I find the location is not ideal as firstly it is right in the middle of no where, and there is no convenience stores any near to it. The nearest store is about 400m away which you have to walk past a park that is really dark and feel unsafe at night. Recommending the hotel to have convenience store vendors so that it will be more accessible for guests.
Secondly, the air-conditioning in the room is terrible. Despite setting it to the lowest, the room temperature remains at the same and warm throughout the night. As its only a night and we are too tired, we didn't make any feedback directly on it.
However I will have to compliment on their service staffs especially Mr. Tyler Hou who assisted me on my request and even helped me to place order on his ** app. The other staffs are also friendly and helpful throughout my stay. I really appreciate their helpfulness and excellent service rendered. Keep it up!
And do take thr River View room as it comes with a small balcony with splendid view! Loving this as a plus point.
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel and sharing your experience with us. We are very happy that you enjoy the service and the river view room. We will keep effort on provide professional service and comfortable products. Regretful regarding the shopping experience, we have reported to the management team and will work out a smart way to make our guests happier. Thank you again for your sharing and we are looking forward to welcoming you back!
Tecimen
Deluxe City View Twin Room
Menginap di Sep 2024
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 27 Okt 2024
Always happy here. Nice location. Good breakfast. Nice rooms.
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!
Adenan
Deluxe City View Twin Room
Menginap di Okt 2024
Family
10 ulasan
4.5/5
Great
Diposting pada 15 Jan 2025
Nice surprise. Very nice place
Huge hotel
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minute drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!
Guest User
Deluxe City View Twin Room
Menginap di Jul 2024
Family
5 ulasan
4.7/5
Amazing
Diposting pada 27 Agt 2024
The room is clean and tidy, the staff is very friendly.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Sheraton Shunde Hotel and sharing your experience with us. We are very happy that you enjoy the service and the river view room. We will keep effort on provide professional service and comfortable products. Regardful regarding the shopping experience, we have reported to the management team and will work out a smart way to make our guests more happy. Thank you again for your sharing and we are looking forward to welcoming you back!
Elwin Young
Deluxe City-view Queen Room
Menginap di Des 2023
Couples
6 ulasan
4.0/5
Very Good
Diposting pada 10 Apr 2024
Expected more from the Sheraton name however seems that this hotel is an old one. However, rooms are still very clean and comfortable, toilet is great as well.
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Looking forward to welcoming you back!
Guest User
Deluxe City View Twin Room
Menginap di Agt 2023
Travel with friends
8 ulasan
3.7/5
Diposting pada 4 Okt 2023
Hotel service was good, the rooms are out dated but clean, spas are over priced
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! Sheraton Shunde Hotel located in the city central axis and is situated right on the bank of the Desheng River in Shunde's New Town. Within walk distance to Daxin shopping mall and Shunde museum, library, Snoopy Amusement Park. Within a 15 minutes drive to nearby sites such as the OCT Theme Park, Baolin Temple, Shunfeng Mountain Park, Qinghui Garden and Chuanlord Holiday Manor. Less than 10km to Shunde Ferry, BTS Station, Bus Station. We are looking forward to welcoming you back!
Guest User
Deluxe River-view Queen Room
Menginap di Apr 2023
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 28 Mei 2023
Good Service in all the time.
When I arrive in late night, got warm welcome and then service for the breakfast, better room.
I like this hotel
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Looking forward to welcoming you back!
Kathy Xuan
Deluxe City-view Queen Room
Menginap di Apr 2023
Business travelers
123 ulasan
5.0/5
Outstanding
Diposting pada 16 Jun 2023
Very nice location and service, just was wedding time, so everybody were excited there.
Food is okay, and many choices.
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Looking forward to welcoming you back!
Guest User
Deluxe City-view Queen Room
Menginap di Jul 2023
Business travelers
1 ulasan
4.5/5
Great
Diposting pada 11 Agt 2023
It's good hotel option for business travel stay, breakfast so so
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Also we have send your comments to our management team for operation improve in the future. Looking forward to welcoming you back!
Guest User
Deluxe River-view Queen Room
Menginap di Nov 2023
Couples
2 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2023
Jason Chen is very helpful!
Tanggapan dari Properti: Dear Guest, thank you for choosing Sheraton Shunde Hotel! We are glad to know you enjoy your stay with us and will try our best to keep effort on providing comfortable service to our guests. Looking forward to welcoming you back!