Balneario de Leana

My review is not about the Hotel it's about the facilities i.e the pool I decided to treat myself for a relaxed swim & lunch. On entering I was greeted by a very surely woman I greeted her & said in Spanish good morning I was grunted at. Not asked if I had a swim cap fotunetley I had ok missed sales opportunity. I got ready to go into the pool however I struggled with the locker which clearly wasn't working so after trying a couple of them bingo I was abley to put my bag & clothes away. Ready for a swim oh dear one of the pools was out of order no mention of that as I entered hey ho make the best of It I thought in the pool I got and was enjoying a leisurely swim this was at 10.15 enjoying the pool it started to busy up around 10.45 I thought ok not to bad however by 11.45 you were packed in like sardines I actually felt it wasn't safe the jaquizi was full to bursting I thought ok I will retire to my sunbed. That's was my biggest disaster people were actually smoking I thought this is crazy I suffer from asthma so for me I had to leave the sunbed I wanted to relax on it want just 1 person smoking there was at least 5 that I counted. Ok now lunch I sat at the table waiting & waiting oh dear I went into the restaurant itself were two ladies were in conversation I had to disturb then eventually got the attention and was able to order food no sooner had my food arrived I thought oh no not again there were people vaping & smoking I was so disappointed I was so looking forward to a lovely morning & lunch out. As I am an asthmatic I had to leave got to my car thank goodness I had my ventolin I felt quite poorly got home and I was breathless my breathing was dreadful I had to go to the pharmacy in pinoso. So much for a relaxing day out in what I thought was going to be a healthy day out for me. I have tried to email the hotel without success I am 💯 % very disappointed 😞😞😞

One of the outer pools in not in use. On Sunday the one pool oitside was a bit crowded. People seem to go to the pool without showering first. Hope they had done it in their hotel room, maybe. . The service was nice and friendly. Would go again, but on a week day maybe. Visited Leana last year and it was more peaceful.

As you drive in its beautiful. The hotels look stunning and the area is very clean. No signs to really show you where to go but eventually found the pools. The lady on reception was very friendly. The changing rooms were very dated and a bit shabby but wasn't a bother. The actual pools are lovely. On a hot day to sit and sunbathe would be nice. The jacuzzi section is very small so only really had use of the pools until everyone left for lunch. The area outside the cafeteria was full of birds and therefore full of bird mess where they had been landing and feeding so not a very pleasant place to sit and eat/drink. If this hadve been brushed/mopped it would have been lovely. Still had a nice day but not sure we'd travel all that way again just to use the pools

An enjoyable couple of hours. We only used the thermal pools, not the hotel or try any treatments/services. I thought that the pools would be hotter or that there would be pools of different temperature, but they were not. One small area of the large hot pool was indoors, so be sure to bring a hat or visor because it is hard to avoid the sun. We had to buy a bathing cap for 4 euro each, yet some of the others were only wearing hats, not bathing caps. We arrived right at 10 am on a Monday, hoping to avoid crowds, but the pools were very full by 10:30. The small pool with the bubbles/jets was the same temperature and VERY crowded. In addition to lumbar jets, there are 4 jets in the floor that bubble up and I found that people would stay on them for the full 20 mins and never let anyone else have a turn, so do that early if you want to try it. (I didn't find it that great.) The bubbles are on for 20 mins then off for 20 mins -- I wonder why? The woman working at the entrance seemed very unhappy and didn't make us feel welcome at all. We also tried the large (cool) infinity pool -- nice views of the mountains, and good for swimming. I didn't use the cold plunge pool since the warm waters were not that warm. One more thing: the website said to shower before entering the pools but nobody did. Furthermore, a few guests lathered up with scented sunscreen before entering the pools. The place is very popular with older/elderly people. 50 and under... you will feel very young.

El desayuno te cobran como buffet y es un chusco de pan duro puesto en la mesa a nuestra llegada, una loncha de York y queso de mala calidad, un zumo transparente de brik ni siquiera se molestan en ponerlo en jarra para que no veas que es del más barato, el café no puedes ni tomártelo de lo asqueroso que está, tampoco te dan alternativas a otra cosa solo un chusco de pan y el camarero Diego un impresentable que quería con chulería cobrarnos una botella de agua que a todos les ponía gratis, después de estafarnos con el desayuno. Empatia cero con los clientes, cobran si se te mancha el albornoz 5 euros de lavanderia, no te explican nada. Las camas están destrozadas, la ducha da asco. La comida en mal estado, hizo que un grupo del imserso se pusiera mal con vómitos y encima cobrando 20 euros por menú. El spa te cobran 21 euros y solo dispone de dos piscinas con capacidad para 9 personas cada una, la de hidromasaje no funciona y ni te avisan. El personal del hotel trabaja asqueado, llegas a cualquier punto de atención y te miran con mala cara porque les vas a hacer trabajar, te ignoran y esperan a ver si te vas y ya una vez que no lo consiguen te atienden pero con calma. En general un desastre. Te cobran 25 euros de fianza de un albornoz que me dieron con pegotes y tuve que pedir me cambiaran,en ningun momento de toda nuestra estancia se disculparon por absolutamente nada. Parece que quieran hundir el establecimiento más que sacarlo a flote. Cafe teatro, fuimos para cenar y en las dos ocasiones de lo que pedimos de la carta a nuestro plato no llegó ni parecido y encima cobrando precios desorbitados.. Una pena.

Habitaciones muy cómodas, empleados super atentos,el desayuno no es buffet pero está bastante bien,se puede comer y cenar en el hotel pero solo hay menú, las habitaciones son espaciosas y muy cómodas en todo el hotel hace calor agradable .