Home2 Suites by Hilton Fort Worth Fossil Creek

Hotel is in a fairly quiet location, front desk workers were very friendly, however not sure I'd choose to stay again. We were there for 3 nights. At check in I had chosen a room via the Hilton app and checked in digitally. Drove to the property and noticed the room had changed and our key still wasn't ready. Checked in at the front desk and they said the app doesn't work with their hotel. Fine, walked to our room and opened the door. AC was set to 65 degrees and an ottoman was laying on its side for some reason. King bed came with 3 total pillows, no additional bedding for the fold out sofa, and only 2 towels for 3 people. Other than that, the room was very nice and came with a kitchen sink, microwave, and a full size fridge. Had to get up very early the next morning and returned around 7 PM to an uncleaned room. Repeated the next day with the same thing, so asked when our room would be cleaned and was told we needed to ask for full service. So asked around 7 AM, room didn't get cleaned until around 2 PM on the 3rd day. When they did, they ended up taking the extra clean towels we had asked for and replaced with standard 2 towels. The free hot breakfasts are also really terrible unless you plan on making your own waffle. So we're very unlikely to return in the future.

The property's location is suboptimal. The room itself met expectations. The phone check-in process was ineffective, necessitating check-in at the front desk. The room assigned differed from the one selected via the application.

Spacious Rooms. Comfy Bed. Great location. Room was spacious, clean and the bed very comfortable. Great for long stays. Housekeeping frequency is a bit hit and miss when the place gets busy, but the quality of service is very good and they'll always come if you really need it. The hotel has a great spot. Handy for a good place to eat (Texas Roadhouse) but far enough from the highway not to be bothered by it.