Hotel Pet Friendly di Fort Lauderdale

Outdated facilities, especially the cold and hot water pressure is very small, the amount of water is large, uncomfortable! Breakfast is good. The location is excellent. The room is quiet.

Still the kind of hotel I like, but I booked the pier view room of the main building before, but I didn't know that the person who arrived at the front desk said that it was changed to the room in the deputy building. I didn't know what was wrong in the middle, because the room in the main building was confirmed by the reservation again and again and the customer service. But when I checked in, I was ruled by the hotel brother and went to the deputy building. . . The overall environment of the hotel is still OK, 40 minutes walk from the beach, 10 minutes by taxi to the beach, and it is very convenient to leave the cruise terminal. The hotel will provide a car to the pier for 6 dollars. If you do a cruise, booking a hotel must be a good choice. The surrounding dining and supermarket are also more convenient. Overall is OK

directly across the street from the beach/ocean. nice pool setting on fifth floor took advantage of a great massage/spa not far from Ft Lauderdale airport

My review is a little late but My husband and I with our 2 kids, stayed at the W and we had a great experience. We were there the last week of July. We stayed for 8 days. The hotel is beautiful, very upscale. Lots of amenities. From when we checked in, everyone was super nice. We had a great view of the beach from our Balcony. We stayed on the 21st floor and our floor was very quiet. Our room was very clean, always smelled good as soon as you would walk out of the elevator into the hallways. Hotel was very clean. Our room was always serviced. The room was super nice. Great access to the beach. Valet service was great, everyone was super nice. We did not eat at the hotel though because it was pretty pricey. Overall we had a great experience and definitely would return back to the W in the future.

Everything was excellent! We had to stay for an uncertain amount of time in Fort Lauderdale due to family circumstances and one of the managers was very friendly and helpful and did all that she could to accommodate us. Apart from that, everything else was fine too really, very good breakfast, clean rooms , lots of amenities, good location. The only thing that was a pity is that the swimming pool is currently under maintenance (for a few more months) but we were given a free pass for using the facilities of a gym across the street. We would definitely recommend this hotel to others too!

After booking the room, let Ctrip communicate with the hotel, arrive at the store very late and have paid the price of a high-rise deluxe double bed room, don't give it to the low-rise, you need to reserve a good room. But when I arrived at the hotel, not only did I not have a double bed room, but it was also a low floor room. After communication, I was given a high floor room, but there was no double bed room. I was given a crowded twin room! Stayed for two nights and communicated with Ctrip, they helped solve the room change in time, Ctrip's service is still to be praised

Place was clean and staff was great. We wished they had complimentary breakfast as the the price for avocado toast was $15.

I stayed at this hotel 2/19-2/23 and was in 4 different rooms in 4 nights. The first room smelled like smoke even though it was non-smoking. We were switched right away. The second room windows had phallic symbols drawn all over them, there were no shelves or towel bars in the bathroom and a permanent shower door that only covered half the shower so water went all over the floor. We had disturbances in the hallway at approx 1:30a both nights and no one is at front desk from 11p - 7a to handle the situation, they expect you to call the police. The third room was small (we didn't care) with balcony and ocean view. No hair dryer, which we requested and never received. However, french doors that connected to the room next door. They had a lock but didn't shut all the way and had a huge gap.(pics attached) This is a huge issue for many reasons. Safety - as the occupants pulled on the doors at 10:30p and could have pulled hard and pulled them open. Disturbing - they were so loud and with the gap, we might as well have been in the same room because we could hear their entire conversation. They were loud from 10:30p - 11:30p and then again from 1:15a - 3a. This room is clearly an extension of the suite and no one should be allowed to stay in there that doesn't know the people staying in the suite, let alone charge them for it. Finally the fourth room - had ocean view and balcony but the shower handle came off when I turned it on, again no shelves or towel bars, the half shower door and we were woken up at 12:30a but what we think was power-washing going on in the kitchen outside because the generator was so loud. The front desk receptionists tried to be as helpful as they could in switching our rooms. One of them did reimburse us our resort fees of $60 (which turned out they only did half). But it took time out of our vacation each day to talk with them and come in from the beach to pack, switch rooms and unpack our things. 2 of the 3 floor hallways we were in smelled like marihuana every time we got off the elevator. The Tiki Bar food and drinks are good although they are slow. The staff was vocal on 3 different occasions to us about them being short staffed. I sent 3 emails to the general manager Mike Lang and left several messages with the front desk. He finally called to tell me he had passed on my email to someone named Sarah to reach out (his boss). He explained he was sorry for our issues and understood where we were coming from but that he couldn't do anything except offer a free night. Considering the trouble we went through, the fact that I don't know when my friend and I could come back and one night is not enough, I said we would prefer reimbursement. He did reimburse us the other half of the resort fees ($30). I asked him for Sarah's contact information and he wouldn't give it out and told me she would be in touch. I have sent 2 follow up emails to him that I haven't heard from her and have got nothing. This is not how anyone expects to spend their vacation. Time consuming and frustrating to say the very least. It is even more aggravating that they are not responding to try to make it right. I've reported this hotel to the BBB and am awaiting a response.

Really good location, close to the beach, nightlife center, etc. Big parking but there is not a covered one for the self parking one. The room had a great view however I'd prefer to be asked whether I prefer the ocean view (from the booking) and not port view only (what I received). The main part is ok, a big comfortable bed, TV. Unfortunately I don't think that usb ports close to bed work... As they didn't charge nothing during the night. The bathroom - clean but really old, so even though someone wanted to clean it up really well, it did not help to cover how much it was consumed... Only 1* for staff, the only nice person was a girl during the check out, other receptionists - girl during check-in was really rude, same did the guy when we had to turn back and ask for bracelets that we didn't receive during check in even if we should... Same story at the hotel bar. Do I recommend this place? If you plan to sleep and spend all day away is ok, if you want to feel cared for by the staff, change your hotel, Marriott is close to this one and theh will take vare of you more.

Booked specifically a room with ocean view. Got a room with a construction view that didn’t let me sleep. Room was supposed to be a king size bed but got a queen size bed. What did I pay my money for?