Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North

Hallway smelly Everything could be cleaner.

Decent hotel with good amenities. Helpful staff The negative was several of the tv channels did not have a signal for the whole time there (fox station and cbs).

Well at 5:15 the alarm went off, I got scared thought the hotel was on fire! I just wanted to rest before I went to work

I couldn’t and didn’t stay on the property. The hallway had a strong odor of dogs, and the room was not cleaned properly. There were stains running down the kitchen cabinets, and the stove still had residue from previous use. The bathroom was absolutely unacceptable—there were visible urine stains and mold in the bathtub, which also had hair left behind. Overall, it was the most disgusting place I have ever booked. I do not recommend this property to anyone.

The room was dirty. Dust, uno cards and spider webs below the bed. Molds on the bathroom tiles. The exterior of the windows had green moss . The appearance of the room indicated that it has not been cleaned or cleaned properly for a while. Worst of all. There was a cleanliness check card on the wall signed by a manager. Crazy, which manager approved a room of that condition. The pool was shut down. Leaves, moss and mosquitoes were evident. The condition of the pool suggested it was inoperable for more than a month. A notice that the pool is not operational should be published on ******* and the other booking and advertising sites. We got to the hotel at 8pm. Hours after checking time. Tired from a long flight. On checking in the front desk officer indicates that the room we book is not available. I proceeded to ask why, since it was booked a week in advance and paid for. Her response with an attitude was and I quote. "I can only tell you what we have and what's on the system." Then she ask. "What you want to do?" The property states free breakfast. After checking in we were informed that the breakfast is on the go breakfast. Each morning we got a sugary muffin and granola bar. Smh. No security, the carpark was very dark at nights. Employees were dressed in hoodie and head ties, couldn't differentiate between guess. I have stayed in various hotels in fort lauderdale and this was absolutely my worst stay and hotel experience. Never again

We did not stay at this hotel! The room they offered was used and unclean. The front counter staff told us this was their only room available and cancelled our reservation and refunded our money. We were still charged for 1 night which should also be refunded ASAP!!!!! We had to book another hotel in the Boca area for my daughter's college graduation.