Lock Chambers, Caledonian Canal Centre

酒店在美麗的小鎮奧古斯都堡，類似自助型民宿，我們一家入住兩間房，其中一間配有冰箱，這樣我們晚上提前在樓下超市買好食物，第二天一早出發，很方便，酒店也可預訂餐食。在一家披薩店吃晚飯後在小鎮散步，美麗，寧靜。是高地之行不錯的落腳之地。

酒店在入住前已經提前發送了，相關入住的説明入住整個流程非常順利，房型很不錯，唯一美中不足的是酒店對面就是運河水閘會有一些噪音，但是關上窗之後基本上就聽不見了。 酒店後面就是加油站是停車，也非常方便，不過得在街對面去停車，但是是免費的，適合自駕的朋友

乾淨整潔 房間不大 但一應俱全 小鎮環境真的太美了 值得停留

We have stayed at the apartments before and found them comfortable, the staff friendly and the room everything you need for an overnight stay. Thanhks

Modest room. Poor communication with hotel, you have to carry up your luggage a flight of stairs. Good to know if you’re brining hiking gear. Pillows were the worst I’ve ever tried. Like lumps of stone, all too hard and the foam as dissolved into rock formations in the pillows, given you an uneven way to rest your head. Ruined Christmas. Would not come back. Room was clean though. Bought a coffee the day after downstairs and the ladies were too busy laughing and gossiping with the locals instead of dealing with the line and actually making coffee. It doesn’t matter if you chat socially as long as you can attend customers and make coffee whilst you do. Unprofessional.

It was a great centralized location for the areas in the Highlands we wanted to visit so we could have a hime base for a few days. The check-in instructions were emailed to us plenty of time in advance giving clear and concise information. The cleaning staff were extremely accommodating, going above and beyond to meet our needs.

Excellent premises. New, modern and roomy. Remote contactless checkin using codes on front door and key lock on room door. Needs a flat top to work on.

The Rooms werw nicely appointed and a good size. We did have an issue regarding the emergency light coming on in the middle of the night and stayed on for 3 hours. As there are no staff on site to resolve the problem we had to improvise as it could not be turned off remotely. The employee we contacted was as helpful as she could be from a distance and we were given a bottle of Prosecco as an apology. Though we were told its not the 1st time that this has happened in one of the rooms so may need to have a plan in place should it happen again. Once again the member of staff was lovely and did what they could so no complaint regarding her service at all. More to do with their proceedures especially as not staff local to resolve any issues immediately. It would not stop me staying again if we were planning to visit the area again.

The room was clean and so spacious. Loved having a view of the locks. We had car trouble and the staff let us stay past the checkout until our tow truck arrived.