Insotel Club Maryland

Pros: absolutely beautiful resort, stunning beach, 2 pools and kids pool with slide. Always managed to get sun loungers. Excellent food. Polite staff, rooms cleaned daily. Cons (minor) no aircon but fans work great, walk up from main pool etc... steep but takes minutes if able bodied. Not much to do locally but we didn't care as the place was so lovely. We will be back this place is a gem don't let bad reviews put you off! Great price for what's on offer would highly recommend.

Excellent hotel beautiful setting rooms though dated are spotlessly clean food one the best all inclusive we've been to drinks all too brands and also good .Staff super friendly not overpowering and work exceptionally hard but always have a smile and time for a chat .loved the bars felt like your local very chilled and friendly

The trip was amazing in my opinion at least, the entertainers were engaging, bar, bartenders and buffet was amazing polite and waiters were friendly. I would 100% recommend Insotel club Maryland to anybody I know the daily entertainment is always a joy to watch even if it’s bad you’ll be guaranteed to have a laugh. Guests are also quite friendly too personally i made some friends i will take back home with me and met some special “people”. All in all i think Maryland deserves a higher rating than its give and i would love to go back again.

Had a great holiday here with my grown up daughter. We were a bit suspicious about the 3 star rating as we normally book 4/5 star. Apart from the room being a bit basic with no A/C, the rest of the hotel was pretty much what you expect from a 4/5 star hotel. The room was cleaned and towels replaced daily. The choice and quality of food at all the meal times was as good as what we’ve experienced at 4/5 star hotels. The staff were all friendly and helpful. My daughter was very impressed with the choice and quality of the All Inclusive drinks on offer at the bars.

I've read other reviews and I'm absolutely puzzled as to what a poor holiday we are having. Firstly the good points. The island itself is beautiful. The pool to beach location is great. Splashpark is good for younger kids. That's it.. The food is .. on the main restaurant passable, we are finding something everyday but the experience is awful, just a scramble and things ar not filled up, it's literally grab food, eat get out experience. The poolbars ( which serve "food) till 6. I cant find a word bad enough, inedible, no menu no idea what's on offer spend a while navigating to find lukewarm toasties.. a burger made of god knows what, plastic putty type hot dogs and ready salted crisps.. the worst all inclusive we've ever been to, if you want something to eat before the scrum in the restaurant at 7.30pm. It's food from 8 days ago thrown in a microwave!!) At a push breakfast is the best. But really limited and queues everywhere. The bars do a "late breakfast" if you don't mange the long hike before 10am but that's literally to throw a left over croissant at you. The drinks machines are all covered in wasps, if you want a coke at the pool bar it's like a challenge off i'm a celeb to stick your hand into 100 wasps. The accomodation itself is the absolute worst I have ever stayed in and I went on 18 to 30 holidays ( so I'm not exactly raising the bar high here) there is no aircon, which is a basic necessity in 30 degree heat. Some have put " powerfull fans" yes I guess so but they were clearly installed in 1970, partially held on by the electrical wires and generally spreading the hot air around in a swirl to ensure you melt at all angles. We've not slept for 3 days now, coolest place is in the tiniest bedroom in the world and all 3 of us crammed in there like makeshift Fort! The accomodation is not just dated it could be used as an interior film set for a 1960s holiday. Ashtrays still provided inside.. which probably explains the smell and yellowing walls. The exterior to the bungalows is quite pretty, and dosnt represent he sheer hell and discomfort on the inside. Now one of our faults of booking is we have a child with mobility issues, I own this one should have done more research myself and totally our fault, but we did send an email before coming asking if we could be nearer to facilities by this we meant food and I should have been possibly more clearer but they put us at the furthest possible point away from the restaurant. When I asked this they said there is food at the pool bar. ( at this point I didn't realise it was the plastic hotdogs and burgers made from god knows what) so we are doing te walk which is a struggle even for the fittest In this heat, and by the time you've done the restaurant and back abit too knackered to then go to the theatre for entertainment .. this is a tent with rows ( not tables) of plastic partially broken chairs. Again it's from the 60's and you can't sit and have a chilled out drink with family watchi

This review is for English people and a family of 4, but may apply to others: Good: -Entertainment team are on point and work effortlessly -Pools are all clean -Most staff are super friendly -Food for the most part is nice -Right next to the beach -99% of the time you can get sun loungers most of the day Bad: -Rooms are so dated, they let down an other wise modern looking hotel, just spend some money updating them, they are truly horrible -Dinner - it's an absolute free for all from 7.30pm, people barge you out the way, the good stuff goes quickly, then you have to wait for it to be replanished, thw whole thing is a nightmare and not relaxing whatsoever -The size of the place, too big, taking on too many people, and the dinner area is tiny in comparison -No air conditioning, we didn't realise.it woyod be this bad, but we've had the worst sleep imaginable all week as it is so damn hot, the ceiling fans do absolutely nothing to help -The amount of rude Italian and Spanish guests is unreal, they have no thought for anyone else bar themselves, no manners at all -the pool bar is terrible, they won't serve.you soft drinks, telling you to use the machines, problem is, the machines had around 50 wasps flying around them at any one time, so our little kids wouldn't go near them, avoid the pool at the pool bar, and splash pool if you enat drinks for kids -on site shop is mega expensive, I mean seriously, 6 bottles of water for 8 euro 👀 Final thoughts, was a nice holiday, but we definitely wouldn't come back, too many bad outweigh the good points