Hotel dekat Folkestone Museum, Folkestone

This time around, a little disappointment unfortunately. The hotel has had significant investment made into it which was sorely needed and it has improved a lot. As part of this all of the in room Electric Heaters have been replaced (this is a 550 room property, you can imagine the cost of doing this). There are no instructions on them, and they aren't intuitive at all. The one in our room simply did not work. The Maintenance Team looked and agreed. We could not be moved, there was no solution offered. Previously they had spare ones, these have not been replaced and there was no back up option. This was one of the coldest nights of the year. We tried to sleep, fully clothed, and could not.

This was genuinely a wonderful and most special place. The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet. They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it. The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard. The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need! The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality. Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible. Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite. A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!! There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise. She is truly wonderful and made the visit for me, id return solely to see her again!!! Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too! Thumbs up from us, thang you so kindly 💕

Great

Good location, beautiful sea, room size is OK But the bathroom hot water is just slightly warm, the room is not soundproof No hot food for breakfast, only toast and cold ham cheese

I live in a town so this was perfect for me. I arrived and was welcomed at reception by Chloe.She was amazing,happy,welcoming,chatty,down to Earth which was brilliant.The residents bar was lovely and quaint.Yes its an old style hotel but I love the old style seafront hotels,the decor in my room was abit too much(covered in parrots haha) but that was minor. The room itself was spacious for me,had everything it needed,was perfect for my stay. The bar they have in the basement,well what a night that was. Being served by Connor,and joining my new American friends who also stayed at the hotel,we had an absolute ball. Few too many but lovely cocktails and happy hour,I will say it was a hit aha. I don't have any faults at all with this hotel,it's cheap,cheerful and is perfect where it is overlooking the sea.No curfew coming in,free WiFi,very helpful when it came to asking for information. Couldn't of asked for a happier,more comforting hotel. I would recommend this hotel,a perfect old style seafront hotel,a view to dream about,everything within walking distance,amazing hospitality and care for the residents staying,and for what it costs,it most definately holds its value. Definately somewhere I would stay again xxx