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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.2
Layanan4.3
Kebersihan4.5
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Semua Ulasan(112)
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Sarapan lezat(4)
Buruk(10)
Tamu
Menginap di Apr 2023
Pasangan
15 ulasan
4.5/5
Sangat Baik
Diposting pada 8 Mei 2023
Can’t beat the location. In the heart of the city, very short walk to most attractions and great restaurants around. We needed an emergency dental assistance during Easter holiday and the concierge went above and beyond to help us getting help. Rooftop bar has great views of the old city but unfortunately no food options. Would definitely stay again.
Terjemahkan
Tamu
Menginap di Nov 2022
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2022
Excellent location, lovely hotel very nicely appointed room. Good decoration and nice bathroom. The breakfast was very good. There is only arranged parking through the hotel as it is in ZTL zone and is expensive at a minimum of €35 for a small car which increases the cost of the stay. Other than that, excellent.
Terjemahkan
Vera Brooks
Suite
Menginap di Jul 2022
Keluarga
1 ulasan
4.2/5
Luar Biasa
Diposting pada 24 Jul 2022
The people at the front desk were great and very helpful. The location is good. However, the hotel is very old and tired. The beds were hard as a rock. They even gave me a thin mattress topper but it was like putting that in the floor-so still a very hard bed. We had the two bedroom suite. All it is is two separate rooms which when you books it as a suite, they are close together. However, it’s no suite. Even the towels were torn apart. I would give it a 3 stars only because the people were nice. But in no way is this a 5 star hotel.
O hotel fica num local estratégico para quem quer curtir firenze, a entrada do hotel é muito bonita e aconchegante, a limpeza do quarto é ok, e o ponto mais alto foi a comida. Porém, alguns pontos me desagradaram muito que não voltarei a me hospedar neste hotel a começar por uma recepcionista, que solicitou cartão de crédito, mesmo indo com minha estadia totalmente paga, quando disse que não possuía cartão de crédito e sempre pago tudo à vista, a funcionária me tratou com cara de nojo e desconfiança, como se eu não pudesse me hospedar neste hotel financeiramente, recebi então minhas chaves e fui para um pequeno e simples quarto, não compatível a um hotel 4 estrelas, aonde passei muito frio pois não tinha cobertor, as 4:00 da manhã acordei com uma gritaria embaixo da minha janela , pois era domingo e as pessoas estavam saindo de clubs, até as 5:30 da manhã foi muito barulho na rua. Porém as paredes finas pareciam papelão e as 5:30 da manhã começou a bateçao de portas e falação no corredor, e quando finalmente conseguir cair no sono as exatos 8:00 da manhã o sino da igreja quase que dentro do meu quarto começou a tocar a cada 15 minutos. Enfim, após uma viagem de avião de 18 horas eu escolhi o hotel errado para descansar. Após o delicioso café da manhã fui querer tirar fotos do mesanino que estava fechado e só abre a noite. Na saída, a mesma funcionária me vendo sair com as malas gritou na frente de vários hóspedes que eu não poderia sair sem fazer o checkout, e mesmo a outra funcionária que me atendeu no mesmo falando que eu já havia feito com ela , foi relutante em aceitar , eu sai morrendo de vergonha como se eu fosse uma ladra. Péssima experiência
Terjemahkan
Francesco Tribenga Quaranta
Menginap di Apr 2022
Keluarga
2 ulasan
4.0/5
Luar Biasa
Diposting pada 5 Jun 2022
Ottimo, consiglierei solamente di curare piccoli particolari come alcune parti che necessiterebbero di essere riverniciate oppure la qualità della colazione, forse un po’ meno cibo e più qualità, però consiglio vivamente come hote
Terjemahkan
Tamu
Kamar Queen
Menginap di Mar 2023
Pasangan
10 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Mar 2023
位置不錯,房間設施比較舊,衹有一個插座
Terjemahkan
Toni Vega
Deluxe Triple Room
Menginap di Jul 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 7 Agt 2022
Todo 100%
Terjemahkan
Janet
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 28 Mar 2024
I love this property, the location is perfection. My only complaint is that the rooms are SO HOT. I like a cold room to sleep in, and with mosquitoes, opening the windows was not an option. No A/C that I could find. Ugh
Terjemahkan
Amila
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 27 Mar 2024
Excellent place heart of Florence enjoyed it a lot. Room is big and clean. Everything is walking distance and they have very nice rooftop bar. Definitely going back
Terjemahkan
ALAN
Menginap di Mar 2024
Pasangan
5.0/5
Fantastis
Diposting pada 25 Mar 2024
Fantastic location close to all the main attractions. Staff were really friendly and helpful pointing out places to visit we hadn’t considered. Roof top bar definitely worth a visit
Terjemahkan
Jay
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 18 Mar 2024
The hotel is in a great location close to all major attractions with lots of restaurants and great coffee/bakeries near by.
The front of house staff is really friendly with good recommendations for visiting the city. We had a few minor problems with our room being cleaned and maintained but again front of house staff resolved all our issues. We would stay here again for location and friendly staff.