Baymont by Wyndham Florence

I had to cancel my booking and I was told they will take care of it and I have it all recorded from my device of everything and I canceled way ahead of time and within minutes of booking. I was conned by either this app and/or the Hotel. I will be having my bank flag this, let everyone know about this and I wouldn’t refer anyone to this app or hotel booking.

味道比較重，感覺衞生不行

Motel is old and dirty Nothing in the rooms had to call on staff to get anything Would not stay here again

I made a reservation in February for Labor Day weekend reserved 3 rooms of 2 beds and pull out sofa bed. Was told that only 2 of those rooms exist at this location. Then said Nevermind we do have that. They planned on putting a mattress on the floor of a king room that they were in the process of evicting someone out of at 9:00 pm. We watched them throwing stuff out of a room (people’s personal belongings of someone that lives there) that they wanted me to use and dragging mattresses around to take to this room to have scrubbed and cleaned in 10 minutes. The place is a disgusting place that should probably be condemned. While all this is going on they charged my card for the 2 rooms that we did not use and the manager would not refund I’m in the process of disputing these charges in order to get my money back. There was Atleast 10 other people wanted out of there rooms while I was there for 45 minutes because of the filth in this place. Rooms have mold and we’re not cleaned I had 5 young kids with me that there is no way I could put there health in danger there. Would not recommend this place to anyone!!! As I fight to get back the money that I spent

Last time for us We’ve stayed here for years enroute to another destination. In the years post Covid, this place has really gone downhill. I’m shocked that Wyndham hasn’t insisted this place clean up. Our room’s smoke detector was not installed. Our blanket had cigarette burns all over it. The bath towels are paper thin. No bath mat. Breakfast was dismal. A crock pot of watered down grits. A few sausage links. A waffle maker. And not much else.

What you pay for The front desk worker was fine. Check in easy. The room outdated, dirty, ac leaked, mold smell, no towels, sheets dirty. Woke up with a sore throat and running nose that i did not have. Needs a serious remodel and sanitizing.