Hotel was nice, location great and breakfast good.
However the lift was not working and hadn’t been for some time. We were not informed of this before our arrival. We are a group of 9 friends, 3 of whom are over 70, 2 who walk with sticks, 1 who has crutches due to an ankle injury and 1 who has an artificial leg and also walks with crutches - the hotel knew about this last disability before we arrived. We were given rooms on the 2nd, 3rd and 4th floor making getting to the rooms extremely difficult for most of our group. We asked while checking in if we could have rooms on lower floors but were told none were available. Surely making guests aware of the issue with the lift beforehand should have been an important consideration for the hotel. I’m glad our trip was only for a few days!
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