Quality Suites Near West Acres

The front desk person was rude. The first room was filthy dirty. The 2nd room still had food in the fridge and half the lightbulbs were burned out. Ive stayed here many many times and now i will not stay here anymore.

The property was clean granddaughter loved the pool daughter and her husband liked the hot tub the suite i had was nice

The property was remodeling but in other areas like the pool area and vending area it was pretty clean and my check in was good too. The front desk gentleman was very kind and smiley.

Floors were not vacuumed, night stand dirty (several sticky rings on it) Shower walls dirty

Not a well-maintained room. Broken plug plates, dirty vent cover, peeling drywall on the bathroom ceiling, broken security guard latch. No mini soap bar on the bathroom counter. Attention to details make even a modest hotel like this one more comfortable. Front desk attendant was friendly and helpful.

We had a good stay, hotel was doing some upgrades and the remote didn’t work in our room.

I had guests over to my room and they lit cigarettes in the room. I let them know that they had to stop smoking in there and the guy who worked the desk knocked on the door and very rudely kicked me out. I told him that there would be no more smoking in the room vut he kept calling my friends and i bad people. I did break a rule amd i told him i would be happy to pay a fine but he still made me and my friends leave. I was told i would be refunded my money minus a 100 dollar fine but have yet to recieve one. I will not be staying again more than likely at any of the choice hotel propertiea. I was very calm and polite during the entire incident but o asked around and that guy has a reputation for being rude to customers. All if this is kind of moot though i did break a rule and the consequences were qhat they were but he could have handled it better. I was not hostile or confrontational as im sure video surveilance would show if reviewed. I was appologetic and willing to try and figure something out so i could stay. Im not making excuses and aside from the difference of what i paid minus the 100 dollars im not asking for anything. The man vehind the desk needs a serious attitude adjustment though and i suspect the barren parking lot was probably related to that attitude.

The staff were delightful, breakfast was limited. The room quality was a bit rough (peeling wallpaper, sleeper sofas mattress damage). It's a decent place if you're on a tight budget

Breakfast area should have staff coming in to regularly wipe tables. I understand this is and older property but you can still keep it clean. Beds were comfortable.