Essence Hotel

I would call Essence Hotel as one of The worst accommodation I booked in my entire lifetime. The photographer has done amazing job by posting some fake photos of the so called luxury of this hotel. There was no WiFi in ground floor room, no electric kettle, no toiletries, the towels were barely usable, the bedsheets were badly washed, had stains, the furniture is broken. The pool timings are 11am to 7pm, which is absurd because normally people like to swim early morning or late evenings to avoid sunlight. In other words, the attraction of swimming pool is misleading. It is far away from city center, hence not a practical one to stay with family. I made a big mistake I would say. NOT RECOMMENDED

I stayed in this hotel at the end of Aug last year and couldn't fault it - hence opting to return this year with 5 of my family. Big mistake!!!! I don't know if it has changed Management but the place has gone downhill! 6 of us stayed and paid over €700 for 2 nights. The reason for our trip was to visit Meteora. One person in our family group was our Grandmother who would of struggled with the heat and steps at Meteora, with this in mind we booked this hotel for the pool area so she could spend a relaxing day at the pool while we were out for the day. We left early and she attended the pool when it opened at 11am, within half an hour or so the pool was descended upon by the local youth community that took most of the beds, and spent the day pushing the other into the pool and shouting, She couldn't move beds to sit in any shaded areas so ended up retuning to her room for the entire day! I spoke to reception about this and was advised that they let the locals use the pool for €10 for a day, the pool isn't particularly big so with a large crowd of youths you can imagine what it is like! It is at detriment to the paying guests of the hotel who have paid hundreds of pounds to stay in this establishment and it would be fair to actually be transparent about this agreement with prospective guests so they are aware that there stay will be ruined by local teenagers and that they may not be able to use the swimming pool because of screaming kids pushing each other and being loud. Similarly at night the local youths also descend upon the hotel patio at the side of the bar where rooms are above till very late smoking, shouting and screaming - the hotel staff allow this, thus causing you issues if you're trying to sleep! This hotel is more like a local youth club than a hotel. I didn't experience any of this during my previous visit, had i then i absolutely would never have returned and even brought my family. It's been embarrassing and very disappointing and today we are glad to be leaving to return to Nydri! Furthermore, this wasn't the only issue, We booked 3 rooms, in one room the air conditioning was broken, the other rooms the air con wasn't good at all. The pillows were so uncomfortable, the towels were threadbare and need refreshing, the bathroom was drab and worn - the entire hotel rooms need an overhaul. If you're looking for a hotel that you can relax in and enjoy the facilities then this isn't for you! The hotel seems to care more about the local youths using the facilities than the people who have paid a lot of money to stay as a guest. I wouldn't return and i do not recommend. I also would not rate it as a 4 star hotel, it is absolutely not 4 star, it's run down and needs updating! Also the breakfast is just weird!! I've had continental breakfasts many times but this has got to be up there with the worst, no toaster, food dragged out from days prior that is stale, the coffee was ok!

We booked this hotel last minute due to a family emergency with our father being ill in Ioannina hospital, we travelled from UK not knowing where we were going, anything about the place. The hotel is not far from the airport In a residential area which seems odd, however its quirkiness is what I love! The decor and interior design is very contemporary and the quirky! The location is good, we had a car. The rooms were clean, the bed was extremely comfortable. The best thing about the hotel was the staff, especially Iannis (John) he was on the late/night shift on our stay and he was so caring and welcoming, of an evening after visiting our father in hospital we would wind down with a few drinks at the bar and on both occasions he brought out some snacks for us that we had not requested. It was such a kind gesture. We may well have to visit the hospital again in the foreseeable so this hotel is definitely one I will book again, Thank you to the staff

All was good except the breakfast was left over and not well cared for.

Our check-in was extremely quick, and all staff was very friendly and helpful. Towels were changed every day, and room cleaned everyday. Sadly on the down side however, the problems that arose were the following: -The bathroom had a sliding glass door that was extremely unsuitable, (l broke a nail trying to open it), no privacy at all from the bedroom since it did not close properly. -Shower had no curtain or sliding protection door resulting in all the bathroom flooding with water from the shower, making it impossible to get dressed in there. (l had to request an extra bathmat (towel) to be able to walk out of the shower since the one next to it was soaking) --Extremely low lighting in the whole room, especially the bathroom, making it extremely difficult to shave (husband) and for me to put on my makeup. -Breakfast could have had more choices, and at least there could have been a toaster on hand instead of just plain bread offered....and coffee could at least been hot instead of lukewarm. I understand that it is a minimalist hotel, but at least have the essentials i.e. towel rack, bathroom shelf etc Kudos to the cleaning lady who had to clean everyday the water from the bathroom and keep in shining condition Not the 4 star it is made out to be unfortunately. l had read all the reviews from previous visitors and had hoped that the hotel would have taken in account their reviews, but unfortunately, they had not.

Φτάσαμε βράδυ στο ξενοδοχείο. Δεν υπήρχε φωτισμός στην είσοδο ούτε στο χώρο μπροστά από το ξενοδοχείο που παρκαραμε με αποτέλεσμα να μην μπορούμε να δούμε τις λάσπες που υπήρχαν λόγω βροχής. Το δωμάτιο μας ήταν στο ισόγειο. Τα κρεβάτια το ένα διπλό κανονικό, το δεύτερο διπλό μεν αλλά ραντζο χαμηλό με δύο στρώματα λεπτά, ένα μόνο κι ένα ημιδιπλο.Ο ύπνος σε αυτό το κρεβάτι ήταν ένα μαρτύριο. Η κουβέρτα είχε μια τρύπα. Το πρωινό οκ,χωρίς επιλογή για vegan.