Premier Inn Exmouth Seafront

I notified reception immediately upon discovery that my bed was faulty. The right side was lower than the left, and the foot of the bed was higher than the head. The right side was also considerably worn compared to the left, meaning thr sleep surface was completely uneven. Reception didn't follow up, or put it right. I chased Reception who gave me a web address to complain to. I complained to this address where I received a reply saying as my room was an accessible room, I shouldn't expect the bed to be of the same quality as regular rooms. Essentially saying disabled people should expect lower quality.

We only stayed here for one night thank goodness. The room was tatty and not particularly clean. Hairs on the chair. Didn't want to put my bare feet on the carpet. The room smelled stale and stuffy. Couldn't open a window. Disengaged reception staff.

Really great location, over the road from the beach and a gentle stroll to the town, Marina or stroll along the front. Plenty of parking to the rest (reasonably priced) coupled with a slick system for paying. The room was nice and had a view. The place felt a little shabby and unwelcoming for some reason but taking nothing away from the lady at reception who was bubbly, helpful and acted like a hotel concierge. Great banker of a place - we will revisit

Good hotel with good staff, food very good. Comfortable rooms with good facilities. We had the meal deal, good breakfast & plenty of choice on the menu for the evening meal. Great position on the waterfront. Have used this hotel before & we will return.

I stayed in 118 room was nice and spacious with a lovely team was welcoming grate location for being on the beach wifi was stomg and reatarunt has good food for the price short waiting times plenty of parking and close to the door of hotel. Will saty again.

Great stay as always. The staff were particularly good with looking after my son’s allergies, they took a few minutes to understand the allergens, showed us the allergens book and reassured us that the kitchen would prepare his meal separately. The staff do seem to work particularly hard at this hotel as it always seems busy when we visit, despite this the the team are always friendly and helpful, a real credit to Premier Inn and Exmouth.