Seth Mestral & Llebeig

I only used the bar as i was staying at Vistamar hotel , however this was enough for me to leave a review as i found Tony the barman to be the type of guy to provide an outstanding service .. the type of sevice that makesyou go back for more beers Bravo tony Regards Steve Phillips

We have just returned from a family holiday here with a 3yr old and a 7yr old. Its a beautiful place and great for children. Both of my children loved the pool and the beach, however weren't a fan of the food so we ate out of the hotel a couple of evenings. The evening bouncing castles were fantastic! Hours of fun for the kids. I do however have a couple of issues that let the stay down. On the first night I went to reception and let them know the sofa bed was broken. The metal underneath was hanging off and fell in the middle. A maintenance man came with 10 mins and cable tied it together stating he would be back in the morning with a new bed. The next day the bed didnt come. I asked again when I seen him and he said he said now the next day. We gave up and just slept on the dodgy bed. It was so uncomfortable and metal bits sticking up which caused bruises all over my legs getting in and out of it. Our bins weren't taken for the whole week we was there. When asking the cleaner, she said they only take bathroom trash so a week worth of food and nappies piled by our door and endless amount of water bottles collated under the sink. Our clothes airer was also broken, reception said this would be replaced. Again this never happened. As I say, it has the potential to be a great place but our stay was let down a little unfortunately.

Accomodation was basic and I'll equipped. Booked for two adults and a child got 2 single beds and a folding sofa bed. The latter was next to the main exit door and the expectation was that my four year old should sleep here alone. Toilet paper was better at school. Air con limited to 22 degrees so you may as well just use a fan. No coffee and tea provided in the room. Safe broken and the sensor on the door which activates the air con is as somewhat temperamental. Dare to complain you will come up against the money grabbing, cheap skate manager who has not the first idea about customer service.

Thank you to the warm and super helpful team at Seth Mestral! Book this without worries. We could not fault this amazing and fantastic holiday location. Santó Thomas itself is really lovely, quiet with such a pretty beach. The team at Seth Mestral cannot do enough for you - kind and helpful all the time. We went at may half term, busy at times but standards never slipped. Entertainment each night was so much fun, you and the kids will not be disappointed.

The apartment was very comfortable. Had everything we needed. Mattress and pillows exceptional. Staff amazing. Food was really good. Waiting staff very friendly. Overall the area was a bit quiet which was the only downside. However the hotel did put on entertainment.

This is a great family resort we had a wonderful stay. The apartments are comfortable, there two good pools and a splash pool. Our DD likes the children's activities and we all like the food. The team there are great and made us very welcome. There is also a lovely sandy beach with lifeguard.