Premier Inn Epsom Central

Great location for the theme parks nearby. Free parking always a bonus with my large family needed 2 cars/2 rooms. Breakfast was standard but comfortable and easy accessible. Everywhere was spotlessly clean. All staff are friendly. Bed was so comfortable and the bathroom was modern

Very disappointed. Chose Premier Inn for the extra quality one tends to expect above their competitors, and can honestly say it was the worst hotel stay I've had in years. The list is long, but the highlights included (very) disinterested, miserable staff who barely acknowledged our presence upon arrival (and even less so upon departure), filthy rooms (dust on the side tables, empty shower gel, mouldy hand wash dispensers), no hand towels, no bath floor mats, no TV remote (had to ask 3 times for a replacement of which none still worked and eventually gave up), difficult to find anyone on reception, no visible staff in the restaurant area to buy water, enquire about upgrading to a breakfast, or even just a coffee for the road), a room with little ventilation and a provided fan that wouldn't barely knock a feather over. Would have expected this level of quality and service at a cheap motel by lorry stop. Skip this hotel, pay a little less and go to the Travelodge up the road.

A very enjoyable stay at Epsom Central as somewhere to come back to and relax. Room clean and spacious with a very comfortable bed. With the added bonus of a great cooked to order breakfast. Customer care was excellent with a special mention to Tom; thank you.

Newly refurbished, rooms clean & everything in them brand new. Bathroom spotless & new. Bed very comfortable but a bit high for someone with mobility issues. Staff friendly & helpful.

Every thing was spot on.clean and new and roomy. Nothing was too much trouble.asked for extra towels and flat sheet and they were supplied at check in.staff were friendly and very obliging,I can't think of any improvements that could be made,well done.

what can i say everything about my stay was exceptional, the staff were very friendly and helpfull the room was spotless, lovely and comfortable, the restaurant was very clean the breakfast was amazing, i cannot thank the team enough, amazing