Quality Hotel & Conference Centre

酒店設施挺新，挨着高速，是方圓幾十裏以內好點兒的酒店了。附近有BK的food court，也有giant tiger和dollar roma等買東西的地兒，附近有個casino。乾淨衞生，早飯就是酒店老幾樣兒，中規中矩，不過總體來説還可以

I choose this hotel because it has convenient available EV charging stations. This visit the chargers were blocked by a large piece of construction equipment. Inconsiderate.

Upon our late check-in 10:30 pm we discovered the smoke detector chirping in our room (every 38 seconds) assuming no night maintenance staff would be present we tried to sleep through it. The following morning I contacted front desk and was assured by the apologetic staff member that it would be taken care of right away. We left for the day to go snowmobiling. Returning late, tired and very much looking forward to relaxing we discovered that the smoke detector was still chirping. We attempted to remove the battery but it still continued. Upon checkout the following morning I expressed my displeasure about the situation to the staff member at the front desk, she was apologetic but said that I would have to speak to the director about the issue when they return Monday. ( I was understanding of this, and polite about it as I am very much aware it was not her fault, nor would she have even known about the issue) I waited until Monday, made several calls to the hotel without answer. Tuesday I managed to reach someone, my name and number was taken down by another sincere and apologetic staff member and was assured that I would be contacted by the director. Since making contact two business days have passed without a call back. It saddens me to leave a bad review as a business owner myself. I realize they can be damaging and hard to recover from, reputation is very important. I feel I have given them an adequate opportunity to contact me and make things right.