We just returned from a heavenly Christmas vacation at The Buccaneer. I don't even know where to begin, and I hope I don't leave anything out. We booked a whole package through them, including airfare for two adults and two young children. The booking process was effortless, and flying Delta was great. No issues departing or returning. Arriving at the property, we were greeted by warm, welcoming, helpful, informative, and kind staff. Everyone there was just delightful to work with. We reserved a family cottage, and it was newly renovated and beautiful! It was as clean as you can imagine a family cottage on the beach to be (I mean, there were bits of sand and whatnot here and there, but what can you expect?). There was a beautiful gift basket waiting for us in our room with delicious brie, crackers, fruit, etc. The Mermaid Beach right outside our cottage was perfect. The water is warm and clear, the sand is soft and perfect for kids to play in all day. We spent the majority of our time here. The Mermaid offers a full-service bar and food at the beach, and everything we ordered was delicious. Brenda and Mayra were lovely, and Heather was on top of our kid's needs. She got us snorkeling gear (a must IMO!), life jackets for our kids, floaties, etc. We ate at all three restaurants, and prefer The Terrace and The Mermaid. The complimentary breakfast buffet was top-tier. Every food and beverage item we had was delicious. The property is breathtaking. Sweeping views of the sea and rolling green mountains. We loved exploring. There is a rec area right by Mermaid Beach with tennis courts, basketball courts, soccer, giant chess, Connect 4, etc. On Christmas Eve, Santa visited the Terrace and brought all the kids gifts. Then, on Christmas morning, they came by the room with personalized gifts for the kids again. Nothing was overlooked. I had a massage at the spa (wish I could remember her name, she was delightful!). Overall, this was the best vacation and Christmas my family has ever had, and we cannot wait to return. This property is everything you could ask for from a 4-star hotel. We met some other friendly families, one of whom shared she had visited there regularly as a child and now brings her family there. She mentioned she recognizes other families from her childhood visits, which I think says a lot about the family vibe of the Buccaneer. Special thanks to Alberga, Mayra, Brenda, Heather, Leah, Frances, Fitzgerald, and everyone else whose name I can't recall at the moment. You make the magic of the Buccaneer, and we truly appreciate all your efforts to make beautiful memories for families. Thank you!!!
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