Garner Hotel Dusseldorf - Main Station by IHG

This room is surprisingly spacious. The modern design with the blue feature wall is very clean. It’s also very comfortable, with a good-sized TV area and desk. A great stay

there was no aircon or fan in the hotel including the lobby and room, it was suffocating under the heatwave. we changed to another hotel at last, and is still trying to submit a refund for this hotel after the staff told us it was possible. we had unfortunately paid double tax as well.

Good location if you use Düsseldorf Hbf is your priority, as it is just a 3-5 minute walk from the trains and trams, making it perfect for early departures or late arrivals. The staff were friendly and welcoming. The room was clean but not very spacious, however I had a small balcony which was a nice addition. The furniture leans towards "dated" but still very acceptable for me. Rooms on the street side can be quite noisy despite having good windows. If you are a light sleeper, ask for a room facing the courtyard or bring some earplugs. Breakfast was fine and kept stocked while it was very busym

The room is kind of old, but its clean! The tap handles Are Very hard both in the sink and in the bathtub. The beds are a bit hard so if you like softer beds ask for a extra duvet. Staff are lovley, They are ready to help you when you have a question. All in all a good stay :)

Garner Hotel Düsseldorf is just perfect. The room is spacious even with extra single bed. More room for baggage for business travel person or family visit to Düsseldorf. The location is superb near main train station make it convenient to transit from place to place. Lastly the breakfast is good. In all, this hotel is above the value of money especially in the expensive Düsseldorf city. Just love it

The location of the hotel is great just 5 min walk of the main station . The room was ok but don’t have AC . I was in section D which you need to take some stairs up and down with big luggage is not east . The breakfast was ok

Located very close to the Main train station and thus central.

This property is an exceptionally welcoming and comfortable place to stay, offering a perfect blend of modern amenities, pristine cleanliness, and outstanding hospitality

Very disappointing experience. We were a group of five people and booked two triple rooms through Trip.com. Both rooms were advertised as having one large bed plus one sofa bed, which would provide suitable sleeping arrangements for three guests in each room. However, upon arrival, we found that only one of the two rooms actually had a sofa bed. The other room did not have a sofa bed at all, despite this being part of the room type we had booked and paid for. As a result, two of the female guests, who were not comfortable sharing the same bed, were forced to sleep together in the same large bed because the hotel failed to provide the sofa bed that was included in the booked room configuration. This is not simply a minor difference in room facilities. The hotel effectively provided a lower room configuration than what was advertised and paid for, without informing us in advance or obtaining our agreement. If the hotel cannot provide the room type that a customer has booked, it should inform the customer beforehand and offer an appropriate alternative or compensation. It is unacceptable for guests to discover this only after arriving at the hotel. I strongly recommend that guests take screenshots of the room description when booking, especially when the sleeping arrangements are important.