Location, decor and amenities all fantastic. Attitude from Hazel and Crofton appalling. We rang the doorbell 4 times, Hazel answered in a tizzy. Crofton drove over my bags smashing my bottle of wine while Hazel declared “the world won’t end over a broken bottle of wine”. We were told to hurry up with food and drinks order on arrival due to Hazel “having to go see her mum at 7” even though we were paying over £720 for 6 of us to stay. My mum accidental broke an ash tray, Hazel followed with “you’ve done that on purpose, this is when I get angry” while pointing her finger as us like we were school children, baring in mind her husband previously smashed my bottle of wine without any apologies. Hazel entered our apartment without knocking. We text due to wrong amount of table wear being brought down for dinner, this text was ignored. A bowl of fruit was too much hassle for breakfast, but we could have it if we were having pancakes? The whole experience was ruined due to these attitudes, I will not, nor will any of my party be back due to this. The facilities are great, shame the hosts don’t match this.
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