I'd give the hotel 3.5 out of 5 stars as it was better than average but unfortunately, just wasn't the experience I was expecting, based on other reviews I'd read . The staff are lovely and full credit to them , but the hotel itself just doesn't equate to a 5* experience for me, especially the room . We booked a studio suite but it just felt like a standard room. For me there was definitely no wow factor . In addition and whilst I know this is a boutique hotel , the lack of proper clothes storage and what storage is available is on view constantly , was irritating and just detracts from the experience . The balcony was a massive disappointment . Whoever designed the hotel clearly didn't think that a view was important . A far better design would have been to have the rooms with balconies offering a decent view of the city /at the front , rather than at the back of the hotel /overlooking the back of properties , some of which looked in disrepair . The balcony was also a poor design , pretty cramped and not somewhere you would enjoy being outside . It also seemed to attract flies constantly - I don't know whether the bins were below anywhere but this coupled with the other issues made the balcony unusable .There was also an unpleasant smell of drains in the lobby for the duration of our stay , I did mention it to staff in passing but they didn't seem to recognise it as an issue although it was definitely noticeable . We had drinks in the Colins bar one evening and I really liked the venue . I did enjoy it although both my partner and I found the cocktails were just average - I had expected a much better choice and selection . We also had dinner in the restaurant, one evening - my partner's was excellent mine enjoyable but again , I wasn't wowed . Overall , I think I was foolishly taken in by the social media hype surrounding this hotel but which didn't translate into a 5* experience unfortunately and isn't worth what we paid .
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