Gardiner House Hostel

Staff at the reception are unprofessional and grumpy arrogant like a little girl who is claiming herself as a supervisor while she is unable to speak good English, unprofessional, grumpy and arrogant despite the fact that she is coming newly from Brazil like many Brazilians are doing in the last period, she has to have respect for the guests who are paying money and they are even EU citizen, she has to learn how to be kind and polite from the Irish who are giving her hospitality and possibility to work in Ireland, I'm totally frustrated from her ugly manner, she was arrogant and unreasonable as I stayed entire night in a room with water leaking from the ceiling, dirty water coming from the toilet upstairs, please see photos attached, my mattress was wet full of dirty water and other beds next to mine, they even refused to refund the money I paid as a compensation for the inconvenience caused, even my passport was about to be damaged from the water, even with that, her and the managers who are hiring her who are all Brazilian, the entire staff Brazilian against the law of conflict of interests, they know they are wrong, that's why they won't welcome me again because I complained about them, they came from their country I don't know how, maybe with students visa, but they come all placed in hostels for work, they abuse of the people who are looking for accommodation, they leave them in terrible situations, they never admitted their faults and bad conditions of their beds and mattresses, rooms and bathrooms leaking, they haythe right to abuse and to refuse any compensation. Please see the photos attached, it explains everything ! I will report them and I will claim the refund for the money I have paid, they damaged my hand bag, my passport, and other stuff. See some pictures showing the beds conditions, basically we pay money to stay all night awake because of the noise these beds are causing every time someone is moving on it, please see how beds are wet and full of water, my passport and my bag that I washed from the dirty water coming from the toilet upstairs! They are abusers and they should pay for that, they are taking over most of the accommodation facilities in Ireland despite the fact that they come from Brazil! They shouldn't be allowed to continue abusing the accommodation situation in Ireland, it is unacceptable.

Great place to stay ! I feel really welcome. The reception staff was very helpful and friendly. Perfect location if you want to stay close to the most famous streets in Dublin. I will definitely recommend it to students and tourists. 👍

Good price , location is not that good but still walking distance to the coach station and city centre. Will book again if having chance to go back Dublin.

Great hostel with massive kitchen and plenty indoor space, has bbq and jacuzzi ( extra £ ) good outdoor seating and smart check in.

Friendly staff and vert helpful, comfortable bed with spotless bed linen, bathroom was clean also. Breakfast area was a great set up, with a pool table also available. Free wifi was an added bonus. I will be returning soon. 😁

I really enjoyed my stay in this hostel. Friendly staff, comfortable bed and free breakfast, and the location is in the city centre👍🏻