Wingate by Wyndham Dublin Near Claytor Lake State Park

We just returned from a 2 night stay at your Dublin property. We are very disappointed. There was stained and torn carpeting in the entrance, hallways and rooms. The curtains were torn down. Elevators was not functioning. There was mold on the ceiling of our room that caused an allergic attack. We requested service for our room and all we got was removal of soiled towels but no clean towels were provided, trash was not removed, & no sweeping of the room or bed service was given. There was no ice on property and we were told we could purchase some at one of the local convenience stores. While Linda at the front desk was nice at Check-in, most of the time the front desk and desk phone were unmanned. Trying to enter the property was difficult as well and we ran over a bolt in our corvette. Your notation asked us to ‘pardon the dust’ implying minor repairs were being done. What we saw requires a major overhaul and no one should be staying at this property. It is unsafe and does not even begin to represent the level of quality your company typically offers.

Don’t go! Even though I understand this location is under renovation, they should have just shut it down until they were finished. The elevator was broken. Our room was on the third floor. The room was dirty, someone’s leftovers in the fridge. The bathroom mirror had tooth paste spray all over it, the furniture was stained. The mattress was hard and broke down. Their towels and wash cloths were thread-bare. It smelled of mildew. I don’t think it’s going to be much better with renovations though. The tub and shower surround in our room had been “painted” and re-caulked, so that tells me they have no intention of replacing the filthy and torn wallpaper or the cracked all the way across the bathroom floor.

I wish I'd read the reviews before staying here. Pros: Great view from the room. I asked for a view of the open field, and they honored it. The staff were very friendly when I checked in. Also, not too crowded, which made it nice. Just a handful of cars in the parking lot. Cons: The rooms of the hotel had a very musty smell. I asked for a different room, and the lady at the front desk was very kind, allowing me to move rooms. Unfortunately, the musty smell was in the new room, as well. There is mold and mildew here, and it would be unhealthy to stay here for an extended period of time. I began sneezing on the second day and getting a headache and sore throat, but don’t have allergies. The carpets throughout the hotel are incredibly dirty. The TV options seemed to be one channel that was analog, and it had lines running through the picture. You might be tempted to stay here because of the low pricing but it's not worth it, even at the cheap rates, owing to the overpowering smell of must and mildew. It made it hard to relax enough to sleep or focus on work, which was largely why I booked a room here. The owner needs to do something about the awful smell in the rooms, and have a company come in and remove the mold and mildew. The smell is a dead giveaway that there’s mold here. As mold and mildew colonies grow, they release volatile organic compounds (VOCs) as part of their metabolic processes. These VOCs are responsible for the characteristic musty and unpleasant odor associated with mold and mildew. Just gross. * Update: After checking out on the 2nd day when I was planning to stay 4, the hotel charged my card more than they were supposed to. I should have only been charged for one night, but they charged me for 2.5. I shouldn't have been charged at all, honestly. They shouldn't even be allowed to rent rooms until they take care of the mold problem. This hotel WILL make you sick if you stay here. I am still coughing after staying only one night.