We visit Dublin at least once a year and have stayed at this hotel 3x, and all the stays were pleasant except this last vist on Friday, May 18th. First we attempted to check in early 12:30- noon and was denied. Next, they charged an additional amount on the bill, how did I know because the desk clerk held the full amount of the room on my card instead of a security deposit (normal practices). Lastly, when we showered there was a slow drain, when reported to the front desk, I was advised to "pump the stopper a few times, " to release the water. No plumber arrived that night or the next morning before we checked out. I will NOT be returning to the hotel and will advise the rest of family to not stay. However, I will advise the management team of this location to clean up their act because there are several new hotels that are being built and if you want to remain competitive, do better!!!!
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