Our experience was overall extremely enjoyable. On arrival we were met with enthusiasm from a tall gentleman dressed in Egyptian clothing, keeping to the theme of the hotel. The staff checking in were lovely and couldn't do enough to help with a positive can do approach to any requests.
We were checked in immediately and directed to the stunning golden and white pod lifts. It was my birthday whilst we stayed and we would like to say a special thank you to the staff who decorated our room, he was superb, it added to the experience and made it feel extra special.
The standard restaurant had a good selection of foods which varied each day, although the desserts leave a little to be desired in terms of taste - although they look great. The royal grill steakhouse was excellent, we ordered sirloin steak (which the chef refused to serve as the quality of the meat they had received from the supplier was not of his standard and he did not want to serve it to guests - this was exemplary). We had tenderloin instead and it did not disappoint, incredible!
The spa and salon are somewhat expensive, the service was top class from the salon.The gym is small, It's clean and quiet with towels and cold water provided. Best to go early morning or late at night when the room is cooler - unless your goal is weight loss because you'll sweat buckets! The rooftop bar on floor 9 was enjoyable. The WiFi was good and didn't disconnect once!
The pool area is probably the best part of the hotel and really enjoyable with a warm pool, with a very short walk down to the sea. There aren't many pool sunbeds and they're taken by the early birds every day. It would probably be beneficial to implement some sort of 2hour no return policy as it's a little annoying to see a sunbed unused for a full day when someone has put their towel on it and doesn't use it. At all.
The bar is expensive, around £30-40 for a bucket of 5 beers but it's to be expected in Dubai.
For the price we paid, considerably less than some of the other options on the palm, we were not disappointed and would recommend this hotel to friends for the price point. Thank you for a wonderful experience!
Sangat baik
111 Ulasan