Hotel Bintang 5 Terbaik di Dubai

can never go wrong with accor group of hotels. though hotel hasnot been renovated for quiet sometime they maintain the cleanliness and 5 star quality

Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews

It's first time to Dubai for 13-18一Nov 2024, Overall we have great time to stay. Locallation little bit far about 30-40min but near metro by walking distance. Green line to old town and red line to to city . Room service little slowly due event season. I will highly recommend and stay again.

All in all great experience with a few issues mentioned at the end. Helpful staff, especially valet parking, luggage service, early check-in for us free of charge, early breakfast packaging for check-out and so on. Location is also very central (of course convenient only by car or taxi/Uber). Arslan from breakfast is excellent and friendly. He does his job perfectly. Also Raj from the garage (delivery point) is very nice, helpful and cheers you up each time you meet him. Abdullah from housekeeping (room cleaning) is the best I have seen in hotel service in his position. Fast, efficient, friendly and down to earth. A few issues: Elevators take a LONG time to arrive. Although most breakfast service people are great, a few times they forgot your orders, bring wrong ones, etc. TV is very dim, sound is very low and the broadcasting from an iPhone only works half of the time with lots of disconnections. Bathrobes had to be requested explicitly a couple of times (since forgotten), the reception only had 1-2 people and almost always busy with another guest which means waiting time. All in all a great experience and for Christmas and new year's time, we found a relatively good price for a 5-star hotel at this time. Recommended!

Overall, it was a good hotel worthy of a 5-star rating. We had to move rooms due to a broken bathroom door, and my family was happy that they upgraded us. However, the location was a bit inconvenient to walk around, and the attitude of some of the front desk staff was the most stiff compared to my experience in global 5-star hotels - even 4-star hotels. There was no smile, and they were very business-like, and they didn't seem to care about people who weren't used to Arabic English pronunciation. I think the facilities are important, but the friendliness of the hotel front desk is more important, so I'm not sure if I'll use it again next time.

All the staff at SLS Business Bay were so accommodating and attentive. The property is so clean and modern; very picturesque. We enjoyed Privilege pool, S Bar and Fi’lia. Thank you to GM Flavin for making sure our balcony view from the room was city view perfect. The bed is extra comfortable and the big bathtub is a special addition and was definitely utilized. Thank you to Adam who was so helpful during check in. Adam’s smile was so inviting. He’s just the man for the job at front desk check in. Keep him around. Special Thank you to Laura who was communicating with me for 2 months on room decoration for a special birthday surprise. So many other staff members that were exceptional. Thanks to Emmanuel for always keeping the guests safe and greeting us every morning and evening. We had an amazing time and will definitely recommend to our friends.

The location is easy to get around everywhere. At check-in, I wanted to book a spa appointment, but was told to go directly to the spa to book it myself. And I made a reservation in person, but it was not reserved on the day of the event. Why? It is a chain hotel, safe and secure. They are just handling the guests.

Very nice hotel, the only thing I faced is I called room service 3 times to request for a dental kit on the third time received maybe as It was night time they didn't bring it as the third time I requested was in the morning. If your a light sleeper or can sleep if there is minimum sound as there is a disco or bar at the hotel.

Overall it was fine to stay at the hotel for a short business trip, but the service could have been better : we experienced delayed laundry , slow response level from the hotel team, late cleaning of the room, that was at 17:00 hrs - it’s just unacceptable late, without any notice given to us on it in advance. Breakfast was average. Lady at the reception was professional, she helped me with printing work papers and always sincere make efforts to help. We had an anniversary celebration on 7 February, that I have mentioned to the hotel during check in , but hotel didn’t do anything , not even a cake that was actually communicated to me by the front office. Location is fantastic, super convenient to get everywhere. Room was clean, but I really recommend to check bath towels and replace old ones , they look really tired and not white, for a hotel that has a five star ranking it’s important to pay attention on amenities and towels . We expected a bit more , a bit disappointing to see those gaps in service.

Very good property . Well manitained and staff were quite good I recently stayed at the five-star hotel, and it exceeded all my expectations. From the moment I arrived, the staff were incredibly attentive and made me feel like a VIP. The room was immaculate, spacious, and elegantly decorated, with breathtaking views of the city skyline. The amenities were top-notch, including a luxurious spa, fitness center, and exquisite dining options. Overall, my experience was nothing short of exceptional, and I can't wait to return.