Royal Falcon Hotel

Resepsionis tidak berbicara dengan baik kepada kami maupun secara korporat dengan kami, mereka berbicara dengan sangat kasar sejujurnya saya tidak suka hotel itu karena cara mereka berbicara kepada kami tidak dapat ditoleransi, saya sangat mengecewakan staf hotel ini, tolong saya sarankan tidak ada yang pergi ke hotel ini, saya tidak ingin pergi ke hotel ini lagi dalam hidup saya

Komunikasi sangat buruk

Toiletnya bocor.

We had a pleasant stay overall. The accommodation was nice, the room was clean and comfortable, and the staff were very kind and accommodating. The only downside was the shower. There was no cold water, and the hot-and-cold shower was not working properly. The water was always hot, and at times it was too hot and could even cause burns. Hopefully, this can be fixed for future guests. Other than that, we enjoyed our stay and appreciated the friendly service!

Here’s an expanded and polished version: My stay was truly enjoyable from start to finish. The location was excellent and very easy to find, which made the arrival process smooth and stress-free. The reception staff were welcoming, professional, and always ready to assist with any questions or requests. The security team did an outstanding job, making me feel safe and comfortable throughout my stay. I was also impressed by the housekeeping service, which was efficient, thorough, and maintained a high standard of cleanliness every day. The overall hospitality and attention to detail made my experience memorable. I genuinely enjoyed my stay and would be delighted to visit again in the future. Highly recommended!

It was a great experience, the site was good facilities good and all other services from the reception to the room.

Management is fine but some workers like customer care they need to train them may be Some are new they need time maybe Overall its prime location.

The Staff was very nice and the place is so close to the Metro Station it's so easy to travel from there and the receptionist named as Kisaj in the shift at the time of check-in was so helpful

Staff are very responsive and accommodating room is clean with free water and coffe only the thing is the room is not sound proof i can really hear unnecessary sounds.