Swissôtel Al Ghurair

Ulasan Swissôtel Al Ghurair

Swissôtel Al Ghurair

Po Box 185051, Umar Bin Al Kattab Road, Deira, Al Muraqqabat, Dubai, Emirate of Dubai, United Arab EmiratesLihat Detail Hotel
Swissôtel Al Ghurair
Swissôtel Al GhurairSwissôtel Al GhurairSwissôtel Al Ghurair
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.4/5
Very Good
373 ulasan
Ulasan terverifikasi
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(373)
Positive reviews(358)
Reviews with photos/video(73)
Awesome rooms(40)
Convenient for shopping(31)
Easy to get around(28)
Large rooms(23)
Great value for money(13)
Close to metro(13)
Perfect for business trips(11)
Classy environment(8)
Negative reviews(15)
太平人
Classic King Room
Menginap di Des 2024
Business travelers
11 ulasan
5.0/5
Outstanding
Diposting pada 5 Feb 2025
The room is big, nearly to union metro, downstairs is carrefour, very convenient to buy stuffs, breakfast is good.
W. Ng
Classic Twin Room
Menginap di Okt 2024
Travel with friends
30 ulasan
5.0/5
Outstanding
Diposting pada 3 Des 2024
It's first time to Dubai for 13-18一Nov 2024, Overall we have great time to stay. Locallation little bit far about 30-40min but near metro by walking distance. Green line to old town and red line to to city . Room service little slowly due event season. I will highly recommend and stay again.
6/13
Tanggapan dari Properti: Dear W. Ng,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Living Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
CHALAK TAHIR ANWAR
Classic Twin Room
Menginap di Jan 2025
Business travelers
43 ulasan
4.5/5
Great
Diposting pada 21 Feb 2025
Best hotel I have ever been to in Dubai
Sha & sid adventures
Classic King Room
Menginap di Okt 2024
Family
18 ulasan
4.2/5
Very Good
Diposting pada 11 Nov 2024
The room was spacious and clean. The bed was on the hard side n oillows very thin/soft. Just dont like the idea of shower in the tub, i requested for a walkin shower but didnt get it. This hotel is attached to the mall so its easy to shop n eat.theres carrefour too😁
Tanggapan dari Properti: Dear Sha & sid adventures,Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention.Hope to welcome you back and experience the actions implemented.Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
GS7
Classic King Room
Menginap di Sep 2024
Business travelers
61 ulasan
5.0/5
Outstanding
Diposting pada 15 Okt 2024
The location is very convenient, close to Union Metro station the interchange with Green and Red line , close to the Airport it's located at the heart of a big mall.
Tanggapan dari Properti: Dear GS7,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair
Wolf traveler
Classic Twin Room
Menginap di Nov 2024
Solo travelers
30 ulasan
5.0/5
Outstanding
Diposting pada 13 Des 2024
Its always a pleasure staying at the swissotel
Tanggapan dari Properti: Dear Wolf traveler,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Living Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
teatea2288
Classic King Room
Menginap di Jan 2025
Family
1 ulasan
3.7/5
Diposting pada 19 Mar 2025
Everyday missed something (towel, toilet paper, toothbrush,bottle of water, etc) in the room. A malfunction electric kettle breaking the room's electricity 3 times in different days. The food of the breakfast haven't various choices!
Aube bleue
Classic King Room
Menginap di Jan 2025
Business travelers
8 ulasan
4.5/5
Great
Diposting pada 4 Feb 2025
Great location, large rooms but unfortunately very old hotel: carpets and furnitures. For individuals who are suffering from allergies and asthma, not the right one. The staff is very professional and client oriented. Thank you very much for your understanding . I wish I would have stay for 10 days but my health state couldn’t handle the room carpet.
Jenaper Pradas Canda
Classic King Room
Menginap di Des 2024
Family
1 ulasan
3.0/5
Diposting pada 15 Jan 2025
Happy
Tanggapan dari Properti: Dear Valued Guest, Thank you for the rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Muhammad Imran
Classic Twin Room
Menginap di Des 2024
Family
29 ulasan
4.0/5
Very Good
Diposting pada 13 Jan 2025
Location is good.close to airport as well inside the mall.If you have long layover in Dubai then this one is the best choice among others.
Tanggapan dari Properti: Dear Valued Guest, Thank you for the rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Guest User
Classic King Room
Menginap di Des 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 11 Jan 2025
An unforgettable stay perfect from start to finish. The room was impeccably clean and offered breathtaking views of the city skyline. Easy access to Mall and Public transport. I would absolutely recommend this hotel to anyone seeking luxury and comfort with family or friends or with kids
Said
Classic King Room
Menginap di Mei 2024
Business travelers
42 ulasan
2.5/5
Diposting pada 23 Jun 2024
The location was good, once you call Receiption the lady was very nice , the two terrible things was Checking in time they keep me about 30 minutes for nothing, and other bad thing is their breakfast the people in that was horrible, because i had 3 days breakfast just attend 2nd day 1st and i ahd bad experience and 3th day I don’t go there to waste my time.
Tanggapan dari Properti: Dear Said,Thank you for taking the time to tell us about your experience at the Swissotel Al Ghurair. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Swissotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
Shuqing
Classic King Room
Menginap di Nov 2024
Couples
59 ulasan
3.5/5
Diposting pada 1 Jan 2025
The location is good , next to a shopping mall and there are many food choices l. The carpet in the room is very old; even though the size of the room is decent.
Tanggapan dari Properti: Dear Shuqing,Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention.Hope to welcome you back and experience the actions implemented.Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
Memory Hall
Deluxe Room King City View
Menginap di Mei 2024
Other
136 ulasan
5.0/5
Outstanding
Diposting pada 18 Jun 2024
On top of elegantly claded Alghurair Centre Next to the Union Metro 🚇 So convenient So nice
Tanggapan dari Properti: Dear Clo Leo,Thank you so much for the perfect rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
Guest User
Classic King Room
Menginap di Des 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 19 Jan 2025
Amazing location and amazing service. Massive rooms and great shower
Tanggapan dari Properti: Dear Valued Guest,Thank you for the rating! We are grateful of the time you have taken, and the positive feedback shared about Swissotel Al Ghurair. Thank you for letting us know your satisfaction.We look forward to welcoming you back again soon. Sincerely,Amal El AnsariGeneral ManagerSwissotel Al Ghurair & Swissotel Living Al Ghurair Dubai