La Zona Continental Hotel

Review Title: Deeply Disappointing Stay – Not Worth the Executive Suite Price I stayed at La Zona Continental Hotel with my family from March 31 to April 1, 2025, during the blessed occasion of Eid Al-Fitr, expecting a luxurious and memorable experience. Unfortunately, what we encountered was the complete opposite. Despite booking an Executive Suite, we were treated with disrespect and neglect from the moment we arrived: The reception staff were unprofessional and dismissive, showing no courtesy or hospitality toward us as guests. Our check-in was significantly delayed, with no effort from hotel management to address the issue or apologize. The suite itself was in unacceptable condition: Poor cleanliness throughout the room Water leakage in both bathrooms A broken refrigerator that was not functioning at all Even after reporting these issues, there was no meaningful response or apology from the hotel management. This was supposed to be a joyful family occasion, and instead it turned into a stressful and disappointing experience. As a frequent traveler and a Gold Member with Trip.com, I expected a much higher level of service. This hotel failed to meet even the most basic standards of hospitality. Sadly, I regret choosing this hotel and would strongly advise others to avoid it, especially if you're looking for comfort, respect, and a quality experience. Very disappointing overall.

Great place 👍 food also 👌

Nice and clean

The taxi from terminal 3 needed to do a big U turn to get to the hotel. The reception is a long way from the entrance. The lobby is impressive. Reception was efficient. Power saving lights in the corridor seemed to go off at I opportune moments and I was left almost in the dark. When I opened the door I was very impressed with the beautiful large room. The TV was huge for those who like to watch it. Some fittings in the bathroom were loose. The bed was the most comfortable in my long life, I slept 12 hours it was so good. Check out was rapid. I didn't go to the swimming pool or have breakfast. I enjoyed the Dodo pizzeria next door. All In all, an impressive place, I enjoyed it a lot.

Staying at the hotel was an absolutely wonderful experience. The cozy, well-appointed room offered breathtaking views of the surrounding landscape, and the attentive staff went above and beyond to ensure our comfort throughout our stay. The amenities, including the luxurious spa and delicious dining options, made each moment truly enjoyable. I honestly wouldn't hesitate to return to this charming hotel a thousand times over; it felt like a home away from home.

We had an excellent stay…everything was excellent and the location is close to airport as well as metro.