Hotel dekat Atlantis the Palm, Dubai, Dubai

The hotel was right smacked in the area of The Palm, loved the fact that it was connected to a mega mall as well – Nakheel Mall, making dining and shopping highly accessible. The rooms were beautiful and incredibly clean, certainly matched the St.Regis hallmark standard. Service was however, a little letdown, I've to call twice, 20mins in between, to ask for more toiletries, either they moved real slow or perhaps it's an area they can work on.

I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!

cozy small modern hotel. everything you need is in the room, starting with a dental kit and ending with robes. there was a small problem, but the staff Arina and Mina fixed it very quickly and professionally. they treated us like family and we felt at home. we definitely recommend this hotel. you will feel the sensitivity and care, starting with the management and up to the housekeeping

Good and pleasant hotel with spacious rooms. Accessible and close by the metro station. Hotel management was so nice as compared to other European hotels I experienced

My stay was an enriching experience. The hotel is located in a residential area. The apartment is very spacious and has modern amenities. The staff is very professional, especially the housekeeping. I can't wait to go back

The hotel is in walking distance to the JBR Beach and Marina. About 15/20 minutes, the hotel provides a regular bus shuttle if you are not up fir the walk. The staff where welcoming, professional and helpful with any queries we had about the hotel, getting around. Muhammed the tour organiser helped us book two excellent tours, half day tour of Dubai catered to our wishes and the VIP trip to Burj Khalifa. The hotel is very clean, the rooms are spacious and comfortable. restaurant on site lots of choices for breakfast buffer and evening meal.Easy to get to Dubai Central. I woukd stay here again.

The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy. The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water. My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear. The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient. Other services are also available and in very good consideration. Thanks very much

After a disappointing stay earlier this week at another 4-star hotel in Tecom, I decided to try Novotel Al Barsha for the weekend, mainly because Swiss Butter Steakhouse is inside the hotel. My friend Hannah and I checked in with a mix of curiosity and hope for a better experience. The hotel does seem busy, which contradicts what some other guests have said. To their credit, we were given our room right away at check-in. I had booked a Superior Twin Room and specifically requested a higher floor for a better view. I also accepted a smoking room, understanding the compromise, but the overwhelming smell of smoke in the hallway left me wondering: shouldn’t a 4-star hotel manage this better? Upon entrance, to our surprise, we found a joined single bed instead of twins. We called reception, hoping to move rooms, but they offered to just separate the beds. Regret hit when we saw how small the single beds were! Honestly, if you’re tall or on the bigger side, this setup will not be comfortable—especially if you’re staying with friends or family. To add, the bed’s mattress clearly needed flipping, as there was an obvious slope that made it uncomfortable to sleep on. Adding to the unfortunate, despite being on the 25th floor, there was no view to speak of—something we were really looking forward to. It felt like a missed opportunity, especially given the hotel’s location and our specific request for a high floor. The bathroom was another letdown. The tissue holder was almost broken, the materials inside looked cheap, and the toilet bowl was not properly cleaned, with visible brown markings—pretty gross for a 4-star hotel. Thankfully, the bathtub was at least clean, so that was something. On the bright side, the highlight of this hotel is definitely their spa and pool. We were given discount vouchers for Soul and Senses Spa, and my masseuse, Shatria, did a great job. The pool is a decent size and clean, while the sauna and steam room were perfect. The health club overall is the ace of this place. For breakfast, I agree with other reviews—it’s decent. The restaurant was packed in the morning, but the vibe was good. However, they don’t escort guests to tables; you just find a seat yourself, which is fine but felt a bit unpolished. One odd thing I noticed: while housekeeping did try their best to fulfill our requests—like providing coffee capsules and water—there was no creamer for the coffee and tea. Even 3-star hotels provide that, so it was a first for me (maybe it was just the standard). Despite these minimal disappointments, I still try to see the positive side of this hotel and did my best to take decent photos that you may see for reference. Overall, it seems like this hotel mainly caters to group tourists, which makes me wonder if they’re sacrificing quality for quantity. I hope they work on improving their services, including room quality, views, and attention to detail, so they can leave a better impression of Dubai for future guests.

Dear Kushni and Aswin, Sincere gratitude is extended for the exceptional service provided during my stay. I am particularly appreciative of the generous accommodation of a late check-out until 14:30, which greatly enhanced my experience by allowing me to enjoy my time without constraint. The current room 221 itself was of the highest standard, exhibiting both elegance and comfort in a manner that far exceeded my expectations. The view of the Burj Khalifa was equally impressive, offering a magnificent panorama that added to the overall excellence of my stay. Your attention to detail and dedication to providing an exemplary experience were truly remarkable. I am deeply grateful for the efforts made to ensure my visit was both memorable and enjoyable. Thank you once again for your outstanding service. I look forward to the opportunity to stay with you again in the future. Regards, Yuda

Nice environment and room. The service is good and mainly for Chinese people as I observed. The room is big and cosy. However, it is 18 minutes walking route far from the metro station. Not very close to the public transport.