Super 8 by Wyndham Dover

I lost my phone and couldn't access my account and the staff was understanding and allowed me to use my laptop to get my room. Best customer service that I received in a long time. Definitely would recommend it.

The person who checked us in told me I couldn’t use the handicap parking next to the building. I am a disabled Veteran with handicap license plate on my vehicle. Although it appeared there were rooms available he put us in 115 so we had to walk a ways to get to our room. We will never stay there again

We stayed at supper 8 in dover Delaware. Upon arriving, the woman at front desk was not very friendly. Our room # 126 was the first room. And when we first got in the room, there were probably over 100 plus dead bugs all over the room. We went to the office and spoke with a gentleman this time. He switched our room to 233. Upon getting into that room. We went to turn the heat on, because it was in the mid 30's. The heat was broken. And also there was something all down the refrigerator and all over the floor. There also was crap in the toilet. So then we call the front desk again, he said they would send someone to fix the heat. After a half hour, I called the front desk again. And said I need the heat fixed ASAP. He had no one on property to help us, so he switched our room once again to room 228. Once we got into this room, it appeared to be at least bug free, and the heat worked. But not double beds like we wanted, no remote control. But its now after 4pm and we are tired of moving from room to room. And this room was a little better than the last 2. So after going to the front desk for a remote control. I was finally able to take a shower. Only to find out the bathroom only had rags, and hand towels. And you can't have 2 people showering with 2 rags, and one hand towel. The next morning on check out day. The woman asked how was everything. I explained everything to her, just like im telling you. And she tries to blame the male desk clerk. WRONG

My room was paid for in advance long before i arrived to the property. I was told my booked room wasent available and they tried to put me in a room with a non working tv. The night associate is very rude and nasty and he disrespects customers. Highly recommend other property's then this super8 dover. One of the worst run establishment i have ever seen.

I was in two different rooms and neither one had a good refrigerator or any towels. The towel rack was broke and the outside was in tough shape. They are currently remodeling many of the rooms. The rooms smelt stale. The windows faced the outside balcony that everyone walked on. The breakfast was below average and did not have some of the items I am used to seeing at normal hotels.

Never again Horrible…front desk/owner would not take fault for not informing site tht certain rooms wheee unavailable