Aleph Doha Residences, Curio Collection by Hilton

هدوء هادئ

房間很大 服務很好

رائع للعائلة

فندق متميز

The apartment we stayed in is very nice in itself, however I would like to point out the following service problems: - when booking they indicated an apartment with one bedroom and a sofa bed as accommodation for 4 adults. In reality the sofa bed is a queen size and small. They also strongly recommended upon arrival to change accommodation to an apartment with two bedrooms. I would also like to point out that the day before I had written an email to the property to get more information about the room, precisely to avoid this type of problem, and still within the cancellation deadline. I was told that the apartment I booked was fine for 4, and then once I arrived at check in I was told the opposite. - in 3 days of stay they did not clean the apartment only once. On the second day they arrived at 7 pm while we were getting ready before leaving, and even though we asked them to come back at another time, they never came back. The next day we had to go and ask for at least a change of towels (they brought 3 out of 4, and despite the subsequent request to add another, they never did). From a hotel like this you expect much more services. We were definitely very disappointed.

Same as the night picture