Majestic Hotel

Jika Anda mencari kenyamanan, kebersihan, dan keteraturan, jangan datang ke sini! Kamarnya kecil, mereka hanya memberi satu handuk untuk 2 orang. Pelayanan buruk, kamar jelek dengan tempat tidur keras yang terasa kenyal, lokasi aneh, tapi masuk akal karena dekat dengan jalan raya! Itu sama sekali tidak bernilai satu sen pun yang dibayarkan! Salah satu hotel terburuk yang pernah kami tinggali... Kami datang untuk Piala Dunia, mereka menjual sesuatu kepada kami dan tidak mengirimkan apa pun! Dan tidak ada gunanya mengeluh, kita hanya bisa menderita dan menunggu hari untuk meninggalkan tempat ini! Kami tidak akan merekomendasikan!

Majestic hotel need to improve overall service especially room condition is pathetic with lots of maintenance seepage however i found hanger in the lamp hang there is fully seepage behind the bed and washroom as well need to improve the quality of the room i didn't recommend it to stay here

The facilities are in dire need of an update. I encountered multiple issues that made my stay far from enjoyable. The plumbing was problematic, the water was constantly backing up in the sink. The room had poor wifi connection, and the washing machine and mini fridge were all outdated and barely worked. The cleanliness of the room was another big issue. The windows were grimy, caked with dust and , making them impossible to open. It seemed like the hotel had neglected even the most basic aspects of hygiene. Despite claims of having amenities such as a gym, billiards, and meeting rooms, none of these were actually available. It felt like a case of false advertising. If you’re thinking of staying here, be prepared to be let down. The service from the staff was equally disappointing. The receptionists were unprofessional and lacked basic customer service skills. While check-in was somewhat smooth, any subsequent requests, even something as simple as asking for water, were ignored. Their attitude was far from welcoming. I would strongly recommend avoiding this place.

The hotel stay experience was very disappointing. Customer satisfaction should be the hotel's top priority, but they failed in this regard. While they appeared flexible and helpful during check-in, their true colors showed afterward. They did not inform us about their policies on check-in, check-out times, and additional charges. The hotel facilities were also lacking. Overall, I was unable to relax or enjoy my stay.