Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.4
Fasilitas4.5
Layanan4.4
Kebersihan4.5
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Semua ulasan(113)
Ulasan positif(13)
Ulasan dengan foto/video(2)
Tamu
Studio
Menginap di Mei 2024
Pasangan
1 ulasan
3.5/5
Diposting pada 25 Jun 2024
Hotel is just okay for the budget, but don't expect much. Bed was very ordinary and room walls are paper thin and very noisy when your neighbours are talking etc. Staff are friendly and helpful.
Terjemahkan
Tamu
Studio Eksekutif
Menginap di Jul 2024
Lainnya
5 ulasan
5.0/5
Fantastis
Diposting pada 16 Nov 2024
Good and location is good
Terjemahkan
Tanggapan dari Properti: Thanks so much for your 5 star review about your Quest NewQuay experience :) We'll see you again next time! Matthew, Property Manager
He
Studio
Menginap di Jul 2023
Pasangan
2 ulasan
3.0/5
Diposting pada 5 Agt 2023
Average stay. TV not working. Heater is not warm. The blanket does not come into one piece. Two twin size blanket put together doesn’t mean king size blanket.
And could not store our luggages at the checkin. For the size of the hotel apartment, they should have bigger storage space.
Terjemahkan
Tanggapan dari Properti: Hello He, thanks for choosing to stay with us. Apologies that your stay was less than perfect. I did send our Maintenance Manager to inspect your apartment post stay and your individually controlled heating/cooling unit was working correctly. You may have put the heat up too high which would have automatically regulated the system to drop temperature. Our 2 Bedroom Apartments are larger with additional storage for long stays. I hope you have the confidence to come and stay again! Stacy - Franchisee
Tamu
Studio
Menginap di Des 2022
Pasangan
3 ulasan
4.7/5
Menakjubkan
Diposting pada 17 Jan 2023
Great hotel, within a quiet but safe part of Melbourne. The tram stations are within the free tram zone which makes it convenient to travel around. The hotel itself is great. It was clean, and the bed was comfortable and the room was very very modern. The hotel is a highly recommended place. Great value for money!
Terjemahkan
Tanggapan dari Properti: So glad to read this review and know that you had a fantastic stay with us! Come and stay again! Stacy - Franchisee
Carol_au
Studio
Menginap di Des 2023
Pasangan
4 ulasan
4.7/5
Menakjubkan
Diposting pada 13 Mar 2024
Good location
Terjemahkan
Tanggapan dari Properti: Thank you ! Come and stay again soon. Stacy - Franchisee
Splainey
Studio
Menginap di Feb 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 7 Apr 2024
Lovely
Terjemahkan
Tanggapan dari Properti: Thanks Andrew, come back soon! Stacy - Franchisee
Tanggapan dari Properti: 感謝您花時間與我們分享您的反饋。我們很高興聽到您對 Quest NewQuay 的房間設施、衞生以及便利的位置感到滿意。但由於房間分配及隔音效果不佳給您帶來的不便,我們深表歉意。我們深知平和、安寧的住宿體驗的重要性,但得知我們未能為您提供這樣的住宿體驗,我們感到非常沮喪。請放心,我們的團隊將解決您的疑慮,以防止將來再次發生此類情況。我們感謝您的寶貴反饋,因為它有助於我們改進我們的服務。如果您還有什麼想分享的,或者有機會彌補您的不足,請隨時聯繫我們的賓客服務團隊。我們希望將來有機會歡迎您再次光臨,併為您提供非凡的住宿體驗。史黛西 - 特許經營商
Dodooos
Studio
Menginap di Jul 2024
Lainnya
1 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Okt 2024
就在docklands碼頭旁邊 風景很好樓下餐廳也多🥰
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review :) We're glad you enjoyed the Docklands Harbour views. See you back at Quest NewQuay - Matthew, Property Manager