Hotel Golden Orchid

Very good hotel and the room is clean except the bathroom. The clerks are untrained and service quality is not good. They should stop making multiple calls to guest's room when nothing is ordered for dinner. I received 3 times of such calls within one day when I was relaxing in the room I felt like I was blamed for not ordering anything from the restaurant. They do not realise how rude it is and think that it is normal practice for Indian hotel but foreigners are very much annoyed by that "Sir do you want to order anything for dinner?".

Wonderful service, it a pleasure time i have spent. Soft and polite service with good food quality and all staff’s are good behaviour.

It was a good experience as the staff was nice and the room service was also very quick and nice. Happy and satisfied with the stay.

Good location, breakfast is good, behaviour of all the staff is cordial, experienced a very nice stays.

The check-in process at hotel golden orchid was smooth and hassle-free, setting a positive tone for our stay. However, the room linens, including the bed cover, blanket covers, and pillow covers, appeared quite old and stained. This was disappointing given the deluxe ac room rate. The windows also had noticeable stains, suggesting they hadn't been cleaned properly or frequently. The toiletries provided were lacking; basic items like a toothbrush and toothpaste were available only upon request rather than being readily accessible in the bathroom. Additionally, the bathroom felt a bit damp, though this might not be noticeable to everyone. On the positive side, the breakfast service was excellent. We thoroughly enjoyed the complimentary breakfast, which offered a nice variety of tasty items, ***** with helpful commentary from the staff. The hotel's location is very convenient. It is situated next to a domino's pizza outlet, providing easy snacking options within walking distance. Additionally, it is located within 2 km of major hospitals in dibrugarh, making it an ideal choice for patients or those visiting the city for medical purposes. While we did not order any other food from the hotel restaurant during our stay, a quick review of the menu indicated reasonable pricing and genuine quality. Overall, some areas such as the linens, window cleanliness, and bathroom amenities need improvement. However, the hotel offered a good complimentary breakfast, a convenient location, and seemingly decent value through its restaurant. With a few enhancements to cleanliness and amenities, it could provide an even more enjoyable experience for guests in this price range.

Everything was fine. Staff is responsive and good, amenities could get better, location is good, food is good

Location is not that great. Food is average. There is no such amenities. Service is pathetic. There is no one to answer your problem

The hotel was great with an amazing location, room was very clean and service on time with delicious food. Also it has a great style of room with both hot and cold water facility.

It was a one night stay with my friend and it felt really good with all the ammenities and service lit