Extended Stay America Select Suites - Chicago - O'Hare

The sheets and towels were clean but the floor and counters were gross. No breakfast in morning or access to coffee at any time even though it said online it had breakfast. They lock everything including the front desk people up at night you can't so much as purchase a paper cup before 9 am. Staff is rude and cleaning lady asked us at check out if our room was clean as if she was not going to clean it for the next guest if we said it was clean. I travel all over the country and usually stay in an extended stay and this is by far one of their worst locations .

Loved the fully stocked vending machines with so many options! They were indispensible!!

It was a nice experience, we stayed here for a concert at Allstate Arena.

Place is good - check in is not The check in process is very difficult. The buildings are not clearly marked for check in purposes. If you need anything - there is no desk person from 10 at night till 10 in the morning on Sundays.

Foul Heinous. Room was dirty and reeked of cigarettes. Hair all over the bed. No kitchen supplies for an “extended stay”. Was so gross I left early.

It's ESA -- no frills whatsoever as expected My flight was supposed to arrive at O'Hare right at 9:00 PM, but due to weather related incidents in Chicagoland, we didn't land until 11:30 PM. While we were stuck waiting for refuel in Detroit, I called the hotel since I noticed in the hotel policy information that the front desk closes at 10:00 PM. The hotel agent informed me that as long as I made it to the hotel before 2:00 AM that I could check-in. I make it to the hotel around 12:30 AM after a mixup with my car reservation at Avis and I had to wait for the very slow moving front desk staff member. Check-in for me wasn't that bad. The room itself was spacious as I opted for a king bed and the bed was honestly comfortable. You can tell the appliances are quite old and seem moments from just dying a painful death. The refrigerator was somewhat loud and I didn't use the stove or microwave. In the past Extended Stay America hotels I've stayed at, there are normally utensils in the room, but not this one, which was somewhat irritating. The hotel did have two vending machines and the drink vending machine did not accept cards as it was supposed to have. Overall, it was a decent stay. Others that attempted to check in after me did not have a pleasant check in experience.