Me and my husband stayed here about a week ago when we travelled to Cappadocia for a few days. The the service, even before we got there was absolutely amazing. My husband received a welcome message prior to our arrival. Check in was very easy and the room was so inviting- we booked the suite with the pool. It was the correct temperature, had everything that you could need including shampoo, conditioner, robes, slippers. We booked all of our excursions through the hotel. The family-business element was very much there and we felt like the hotel staff knew us so much the end of our trip. Omer and his staff were fantastic. When we asked for extra water bottles, an iron and iron board to be brought up- our requirements were met almost instantly. There were a few language issues but that is to be expected. The hotel is a five minute walk from Urgup town centre and there you can access resturants and shops without needing a taxi. Goreme is only a ten minute drive so an excellent location. Loved it- I have already recommended this hotel to family and friends. We didnt want to leave this hotel
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