Imperial Heights

I recently stayed at the Imperial Hotel Deogarh, and I am utterly appalled by the conditions I encountered. The dormitory they provide is nothing short of inhumane. It’s filthy, resembling a dustbin where people have spat tobacco. It’s outrageous that the hotel even considers this an acceptable form of accommodation for drivers or any guest, for that matter. This kind of treatment is disgraceful and should not be tolerated. To make matters worse, the overall service at the hotel is equally abysmal. The telephone in the room wasn’t working, which led to a lot of miscommunication and frustration. The booking process was a disaster, largely due to the incompetence of Ms. Chandana. Her handling of our requests was completely unprofessional, causing unnecessary stress and confusion. This hotel should be boycotted and banned. I strongly urge others to avoid this place at all costs. It’s a disgrace to the hospitality industry, and I sincerely hope action is taken against them. Do yourself a favor and stay anywhere but here!

Good experience at hotel....polite staff...good food...neat and clean rooms... ample space for parking but I think restaurant staff needs to be more vigilant towards customer service.. reserving tables prior for guests I don't for whom they do so and making guests wait who are staying in this hotel at restaurant is uncalled for and needs to be looked in....I think only Mr kundan was vigilant enough in the restaurant towards guests looking after everything because of him only I am giving 4 star to this property... rest staff needs to be coached at the restaurant...

Excellent hotel location is very near to temple staffs are very cooperative and helpful hotel is very hygienic