The Pamposh Hotel

The location of the pamposh is excellent in the heart of south delhi, a stone throw away from nehru place & greater kailash colony. The rooms are comfortable. But the hotel has certain drawbacks as below: 1. Room service & house keeping is far from satisfactory, considering the location of the hotel. Change of beddings & towels toiletries should be better on a daily basis and not wait for the guests to ask for replacements. 2. The staff at reception needs better training in hospitality. 3. At least two water bottles should be complimentary on a daily basis for twin occupancy. However we were charged for water with the excuse given that the occupants in the room were not available. However in the morning post sleep or at night before retiring all occupants are in their room & that is when they need water. We were charged for peanut snacks kept in mini fridge, which were not consumed by the guests. We paid up for such trivial issues. However this is where a good hotel scores on hospitality and it is expected from a hotel of repute. These issues are very minor, but and make all the difference. 3. The billing staff of the hotel also needs to be more alert to avoid unnecessary billing. Overall hotel location, room ambience is good. But the front office, rules/regulation, if any, should be informed to occupants in advance.

Location is good, food have limited options, cleaning is improper, washbasin is in dirty condition, towels are unclean.

The location of hotel was very good, near to metro station. The room was neat n clean. The food was very good. Front desk’s staff ritu was very cooperative and she offered very good hospitality. I would love to visit this hotel again.