Zone Connect by the Park Saket New Delhi

The room and bathroom is clean and bed and sheets were fresh and clean too! hotel staff were very accomodating and kind and we had a wonderful time during our stay. location is also great, its very close to the mall, just around the corner and its a great mall with many brand stores and good restaurants but the restaurant and bar in the hotel is also good! The manager of Zone Connect was very helpful and gave us personalised service and looked after us real well. Overall, our stay in Delhi was great because we had a good hotel..Thank you very much.

This hotel was (in retrospect somewhat surprisingly) used for a post golden triangle tour hotel for four nights. It is in South Delhi about half an hour from the airport when traffic is quiet. If we had only stayed one night, my thoughts may have been a little different, but this is not the place to use for site seeing in Delhi, basically because it is not really near most of the classic tourist sites. If you are young, fit, and healthy, it could be possible to walk to the nearest metro station, but anyone over 40 will need transport to get to the transport. The reviews and summaries of the hotel bear no relationship to the experience we had for our four night stay. There is no vibe, atmosphere or feeling to the place as it specialises in one night stays from tour groups prior to departing. No one knew anything of any help to assist us with our intinerary of sites. Maybe the management has changed, or they have some good unreliable reviewers, but our troubles started from the moment of check in. As an older couple, which the hotel knew about, we were given a room which had been kitted out for single occupancy for one night. There was only one towel etc and three hangers in the wardrobe, even though it did have an iron. Almost every day thereafter, our room was not properly made up, even though we requested it, and we had to fight for hand-towels each day. The room was otherwise moderately sized with a good bathroom but somewhat ineffectual air conditioning. Front of house staff were largely unhelpful, inept and ineffectual and could not sort out problems. The lady on front desk most days told me she was new,and none of the other staff would listen to her, and so asking her would not be much use. The hotel is located in a side street, so it is possible to get a taxi or tuk-tuk to stop there. It is opposite a wine and spirit retail outlet, and much of the traffic in the street is related to alcohol purchase. There are three shopping malls within walking distance, and it seemed to me that the drivers for the priveleged local population were using the booze shop and a helpful snack shop a couple of doors up from the hotel. There were some excellent restaurants in the DLF mall, run to western standards, and if you really want to splash out, you can go to the Dakshin restaurant at the nearby (by taxi) Sheraton, where we had our best meal of the trip. It was not all bad news. There is an excellent breakfast of limited choice, and served by really helpful staff (My favourite was Nandina, who could not do enough for me). I am uncertain of how the restaurant works in the evening, but we had our final farewell meal of our tour there, and it turned out to be another mediochre buffet of tepid food. The doormen were also as helpful as could be expected. Unless you are only needing somewhere to bed down for the night before a flight, I would avoid this hotel. It does not merit the four stars it claims, the current batch of TripAdvisor reviews are misleading,

The staff arr very friendly and caring that what makes a stay homely. Enjoyed food beverage service. Reception service is very good and the room was very clesn. I enquired about taxi service & the response was immediate. Overall I'm very happy with the 😊 staff.

A luxurious hotel in South Delhi offers a warm and welcoming ambiance, ensuring a comfortable and memorable stay. Conveniently located just a two-minute walk from a premier shopping mall, guests can enjoy effortless access to world-class retail, dining, and entertainment. The staff at ZoneConnect provided an exceptional experience, demonstrating professionalism, warmth, and attention to detail. From the courteous young lady at the check-in counter to the welcoming dining room staff, every interaction was met with a genuine smile and kindness. Special recognition goes to the management team, the dedicated dining staff, and Bablu, who ensured our room was impeccably maintained. Additionally, the restaurant chef exceeded expectations, delivering perfectly prepared cuisine that enhanced our overall experience. This hotel truly embodies five-star service, making for a memorable and outstanding stay. I would highly recommend this Hotel.

Hotel way above expectations. Room super clean. Excellent air-conditioning. Staff Sunil and Bablu from security and housekeeping; Mahesh from security and Dipti from front desk were amazing and helpful. Highly recommended for your Delhi stay!

All excellent. Staff is damn good and cooperative. The rooms are clean tidy. Despite double booking inadvertently , the hotel cooperated and approved my refund request. I am truly impressed and recommend everyone to stay here. Location is right around the select city mall.