Hotel Davao Toril

We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for. When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem. Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.

The space was okay the trip is for a business. It is near the central of Tori’s so it’s a bit accessible. The place was okay and neat.

Perfect location the staff is very accomodating

Everything was excellent. Food, massage, staff, service.

I stayed here for 3 nights. The amenities listed on the website were not provided at first. It was disappointing, but the front desk staff probably bought water, shampoo, etc. from a nearby store and provided them to me. Thank you.

so far so good, medyo risky lang po sa parking kasi walang bantay.

Value for money.. staffs are kind and accommodating. Food are also good

My recent stay at this hotel was generally pleasant with smooth service and friendly staff. However, the security team left much to be desired. They were often seen using their phones, which made them appear unprofessional. One evening, after picking up food, we were told by security to use the backyard for such activities. This was particularly frustrating as it was raining at the time. Additionally, the security personnel seemed to have an overly strict approach, constantly asking for our room number and checking our room card, which felt unnecessary and intrusive. It seemed like they were not well-acquainted with their guests and lacked basic hospitality skills. While the overall stay was enjoyable, improvements in the security staff's approach would enhance the experience significantly.