The Whitehall Hotel & Distillery

Room was spotless and clean friendly staff at check in. The food was amazing stayed at many more expensive hotels but the quality of food was superb One issue paid more to upgrade to a superior room but allocated a standard room due to ongoing renovations which tarnished our stay

Excellent experience at the Whitehall hotel in darwen, staff very welcoming and friendly service from Lottie. Blake done a great job at demonstrating and telling us about the history of gin and the different botanicals. This made the gin experience very interesting while giving us the experience of making our own gin, choosing the from the different botanicals. The hotel has recently been refurbished which shows in the excellent decor, comfortable bed and good quality standard room. Evening meal was very enjoyable thank you chef, with a good choice on the menu, gluten free was catered for.

Fabulous hotel, had gin experience with Blake fantastic knowledge of gin well informed made experience really fun and well informative of gin along with the history. Fabulous day here at the Whitefield hotel in Darwin, lovely meal, staff very friendly and professional. Rooms are excellent and decor throughout the hotel amazing. Thank you staff Blake and Lottie and chef for your most welcoming visit today. Will definitely. book again.

I had a wonderful stay at this hotel! The rooms were clean, comfortable, and well-appointed. The staff was friendly and attentive, making us feel right at home. The restaurant was a highlight of our stay – the food was delicious, and the service was exceptional. Highly recommend for anyone looking for a relaxing getaway with great dining options!

We were there for afternoon tea for a family celebration. We had a lovely time with everyone and the waitresses were lovely but unfortunately the afternoon tea experience was a let down. The room was too narrow, as were the tables which had a lot of glasses, crockery and cutlery on. There was also some kind of table attached to the wall which wasn't necessary and which again it was difficult for the waitresses to manoeuvre round. When the waitresses brought the food they were struggling to find room to put the platters down and we all had to quickly move things around. There was one pescatarian and one child in the group and when the soup and sausage roll was served there was no substitute for the pescatarian, not even a bread roll. Not good. I had also paid for a Prosecco afternoon tea and again there was no substitute drink for the child. Again not good because the price was still the same and I think substitutes should have been made. I was lead to believe that tea and coffee would also be included but again this didn't happen. The waitresses brought the sandwiches but the three platters all contained the same fillings , not assorted fillings, so we all had to walk up and down to choose different varieties When the sweet treats arrived, they looked and tasted lovely. However someone found a hair in the creamy dessert but didn't want to make a fuss so didn't say anything. Also there was a lovely personalised greeting included on the cake stand which I thought was a lovely touch. However it turned out that the greeting was from a friend who had asked them to place it there and the hotel did not mention this and took the credit. I didn't think that was very good. I think a lot of things need to be tweaked to make it a better enjoyable time. However, as I say the waitresses were excellent and the food was OK.

what a gem! very helpful and happy team, service with a big smile. The room was spotless and spacious. we had a gin from the bar, which was delicious. will stay again when in the area. Breakfast was good with plenty of choice. May come back to enjoy the gin experience