Central Heritage Resort & Spa Formerly Fortune ITC Resort
1 malam
Tamu & Kamar
1 kamar, 2 Dewasa, 0 Anak
Semua Akomodasi di Darjeeling
Central Heritage Resort & Spa Formerly Fortune ITC Resort
The Mall Road, Robertson Rd, Chauk Bazaar, 734101 Darjeeling, Benggala Barat, India
Lihat Peta
Kami Samakan Harga
Fasilitas
Restoran
Spa
Gym
Penjemputan di bandara
Resepsionis 24 jam
Bar
Ruang biliar
Ruang tenis meja
Semua Fasilitas
Tentang Akomodasi
Dengan menginap di Central Heritage Resort & Spa, Darjeeling di kota Darjeeling, Anda akan berada hanya 10 menit dengan berjalan kaki dari Aloobari Gompa Monastery dan Taman Botani. Hotel yang spa ini berada 0,6 mi (0,9 km) dari Darjeeling Himalayan Railway dan 0,6 mi (1 km) dari Raj Bhavan.
Selengkapnya
7,0/10
Kebersihan7,0
Fasilitas7,0
Lokasi7,0
Layanan7,0
Semua 40 Ulasan
Sekitar
Bandara: Bandara Bagdogra
(70,2km)
Kereta: New Jalpaiguri
(73,3km)
Lihat di Peta
Ringkasan
Kamar
Ulasan Tamu
Layanan & Fasilitas
Kebijakan
6
Club Room
1 Queen bed
Bebas rokok
Kamar mandi pribadi
Handuk
Selimut elektrik
Sandal
Periksa Ketersediaan
8
Suite
Kamar Tidur 1:1 Queen bed
Bebas rokok
Kamar mandi pribadi
Pemandangan gunung
Handuk
Sandal
Periksa Ketersediaan
7
Kamar Superior
1 Queen bed
Ada jendela
Bebas rokok
Kamar mandi pribadi
Pemandangan kota
Pemandangan gunung
Handuk
Periksa Ketersediaan
4
Kamar Standard
1 Double bed
Bebas rokok
Kamar mandi pribadi
Pemandangan kota
Handuk
Selimut elektrik
Periksa Ketersediaan
4
Kamar Deluxe
1 Queen bed
Bebas rokok
Kamar mandi pribadi
Handuk
Selimut elektrik
Toilet pribadi
Periksa Ketersediaan
2
Kamar Garden Club
1 Double bed
Bebas rokok
Kamar mandi pribadi
Handuk
Pemandangan taman
Sandal
Periksa Ketersediaan
Sembunyikan Tipe Kamar
Ulasan Tamu
7/10
40 ulasan
Ulasan Terverifikasi- Kebersihan7
- Fasilitas7
- Lokasi7
- Layanan7
Rata-rata nilai untuk akomodasi serupa di Darjeeling
Tamu
30 Mei 2025
I was not expecting Assam tea bags in the Room when Darjeeling itself has so many tea gardens and famous tea. This was the sad part. As the dates for our stay were fully booked , we were provided with the Heritage Club Garden Room,ground floor (No GARDEN BUT FLOWERS WITH MANY FLOWERING POTS IN THE IRON MADE STANDS) , the disadvantage of this room was kids running around the wooden floor above us which was quite irritating. So I would not recommend the ground floors of the Club rooms if you want a quiet stay. The bathroom had all the amenities but they didn't have face towels. The staff and the front desk staff were very polite and well mannered. If you are bringing your own private vehicle then you have to tell them about the parking as they have limited space for parking.
Terjemahkan
Tamu
28 Mei 2025
Very noises and disturbing all around the rooms at night by other guest and occupants, unable to sleep sound, heavy noise and sound. I had called reception around 1.30 night to look after the issues and maintain the decipline. Room, cleanliness is also not good
Terjemahkan
Tamu
12 Mei 2025
Leaky Ceilings, Mouldy Rooms & Indifferent Staff – A Nightmare Stay We had booked a 2-night stay but checked out after just one — and that felt like a mercy escape. Our so-called “suite” had water dripping from the ceiling, creating a lovely puddle right in the middle of the room. The air reeked of dampness and mould, and the walls felt as if they hadn’t dried in years. The sofas were stained, dusty, and looked like they hadn’t been cleaned since the hotel opened. The bathroom was a horror show — spider webs, dirty tiles, and zero upkeep. Even the towels were visibly used and smelled musty. When we raised our concerns, the staff responded with complete indifference. Room service was equally useless — slow and careless. It’s like they were doing us a favor by even acknowledging our presence. Despite multiple complaints, there was no attempt at damage control. No apologies, no room change, no service recovery. Clearly, guest comfort is not on their list of priorities. If you value your time, money, and sanity — stay far away from this hotel. This isn’t hospitality; it’s neglect wrapped in damp walls.
Terjemahkan
Tamu
29 April 2025
Stayed in this hotel in April,2025. Here is my take on different aspect of the hotel. Location - Full marks as it is located right next to the mall road. But just note the the hotel picture in the website is heavily edited. The actual front side of the hotel is nowhere similar to what is shown on the picture. Rooms - I stayed in heritage section. Rickety is the word that best describes rooms. The heritage rooms are very badly maintained with squeaky sound coming when you walk on the floor. You can hear similar sounds from above also. The bathroom had extreme foul smell coming from somewhere throughout my stay. Service - Average. Staff is responsive during the regular timings. I had to search and shout out in the hotel to find a staff to settle my bills at 6:30 AM in the morning. It took me good 10 mins to find a staff. Have taken pictures of the empty hotel lobby as an evidence. Food - Was good. No complains. Cleanliness - Rooms where clean, but outside including lobby was dirty with dust evident on the floor. My kids played on the floor for a couple of minutes and their jean got dirty with dust. Overall - Is highly overpriced for the experience it offers. The hotels charges as if if offers premium services, but offers services below par compared to even average hotels.
Terjemahkan
Tamu
2 Maret 2025
Excellent support and praiseworthy service of the hotel staffs..Special mention about Front Desk manager Sree and Adarsh Rai, who have helped a lot in recovering my wife’s lost sweater. The location is very convenient and would love to visit again soon for a nice experience.Would also recommend it to future travellers..A must lookout property.
Terjemahkan
Piyush A
18 Agustus 2024
Please find below my worst experience at this hotel. I stayed in the new wing which is not in the existing hotel but on the other side of the road. The staff here is highly untrained and have no sense of hospitality. 1. When asked for mineral water, I was given regular water by the staff and they billed me for mineral water. 2. Asked for butter roti plain roti was provided. 3. Wifi was not working in the new wing. 4. Intercom was not working since the wire got cut during drain cleaning, but no information was provided at the reception. 5. Bed room had 2 pillars in the middle of the room which was blocking the view of TV. Pls check picture uploaded. 6. Old furniture is used in new wing. cheap quality mattress was used and quilt had molds. Mattress was rick hard and quilt was torn from the middle. 7. There was no reception or person available in the new wing when intercom was not working so I had to go to the main hotels reception across the street to ask why it's not working. 8. No medicine, medical help is available in and near the hotel. For basic medicine I had to visit the nearby hospital. 9. Room was lacking basic ventilation with no fan for air circulation. So it's my suggestion to avoid staying in this hotel.
Terjemahkan
Tamu
19 Januari 2025
The location of the Resort is superb as it is on the Mall Road and 5 minutes walk from the Darjeeling Mall. We booked two rooms from 27-30th Dec 2024. The view of snow peaks was excellent from the rooms. One room was on 3rd and the other on 6th floor. Upto 4th floor, lift is available, above that no lift facility. So, careful about aged persons while booking your rooms. Rooms are clean and well spacious. But service is not up to the mark.
Terjemahkan
Tamu
28 Desember 2024
The location of the hotel is perfect.. close to mall road and 2 mins walk to glenarys. We were 3 families with senior citizens and small kids and had booked directly from their website 3 premium rooms with mountain view. Allthese rooms were on the 5th and 6th floor . The view was amazing but the rooms were soo small and not as per picture and photo shown in the website. Only room no 310 was as the picture shown in their website for premium rooms. Others were small and congested. We had asked for room heaters and surprisingly they charged extra for the same. Room no 309 310 windows had gap in them and continuously cold wind was coming inside and the room was always cold. These premium rooms are located in the 5th and 6th floor and lifts are available only till floor 4th. The steps are not of standard size and very big... Very difficult for kids and seniors citizens to climb. Hot water wasn't available initially inroom no 309 but then later after lots of call to reception the same was repaired. Exhaust of the bathroom is to the walking are of the floor and so people walking there can have an amazing fragrance 🙄
Terjemahkan
NorthStar39353839766
24 Juni 2024
Warm reception,Wonderful services , Best and fresh prepared food , extra polite staff , . Sweet &respect full behaviour of staff. Excellently clean ,senetised room service and House keeping . I will prefer of send stay of my family alone , if I am busy elsewhere this hotel safe and secure . Thanks to everyone in-House staff of Central Heritage Resort & Spa formerly Fortune Resort Central Darjeeling for care . I will suggest my friends and known for visit and stay in this Hotel at Darjeeing
Terjemahkan
Layanan & Fasilitas
Fasilitas bisnis terpopuler
Restoran
Spa
Biaya tambahan
Gym
Penjemputan di bandara
Biaya tambahan
Resepsionis 24 jam
Bar
Ruang biliar
Ruang tenis meja
Pengantaran ke bandara
Biaya tambahan
Rental mobil
Ruang pertemuan
Biaya tambahan
Pusat bisnis
Ruang multi-fungsi
Layanan bangun tidur
Wi-Fi di tempat umum
Restoran
Bar
Ruang biliar
Ruang tenis meja
Ruang pertemuan
Restoran
Restoran
Tidak ada info tambahan
Fasilitas Lainnya
Internet
Wi-Fi di tempat umum
Area Parkir
Area Parkir
Transportasi
Penjemputan di bandara
Biaya tambahan
Rental mobil
Layanan shuttle
Biaya tambahan
Pengantaran ke bandara
Biaya tambahan
Layanan Bisnis
Ruang pertemuan
Biaya tambahan
Pusat bisnis
Layanan faks/fotokopi
Layanan pernikahan
Ruang multi-fungsi
Peralatan multimedia
Layanan Resepsionis
Layanan pemesanan tiket dan tur
Penyimpanan di resepsionis
Layanan bangun tidur
Layanan concierge
Resepsionis 24 jam
Check-in dan check-out ekspres
Bahasa Lisan yang Digunakan
Inggris
Hindi
Makanan & Minuman
Bar
Layanan kamar
Area Publik
Lift
Area merokok
Area piknik
Taman
Kesehatan & Kebugaran
Ruang biliar
Ruang tenis meja
Gym
Spa
Biaya tambahan
Aktivitas
Ruang game
Layanan Kebersihan
Layanan laundry (tersedia di akomodasi)
Biaya tambahan
Cuci kering
Biaya tambahan
Layanan setrika
Biaya tambahan
Pengering pakaian
Fasilitas untuk Anak
Game papan untuk anak/puzzle
Keamanan & Keselamatan
Klinik
CCTV di tempat umum
Kotak P3K
Alat pemadam api
Pendeteksi asap
Alarm keamanan
Satpam
Kebijakan Akomodasi
Waktu Check-in dan Check-out
Check-in: Setelah 14:00
Waktu check-out: Sebelum 11:00
Jam kerja resepsionis: 24 jam
Kebijakan Tamu Anak
Anak-anak dari segala usia dapat menginap di akomodasi ini.
Biaya tambahan dapat dikenakan untuk anak yang menggunakan tempat tidur yang ada. Tambahkan jumlah anak untuk mendapatkan harga yang lebih akurat.
Ranjang Bayi dan Tempat Tidur Tambahan
Untuk semua tipe kamar, ranjang bayi tidak dapat ditambahkan. Kebijakan ranjang tambahan bisa berbeda sesuai tipe kamar. Silakan lihat kebijakan tiap tipe kamar.
Sarapan
JenisAmerika, Asia, Kontinental, Inggris/Irlandia, Vegetarian
Cara PenyajianBuffet, Makanan bungkus/kemasan
| Usia | Biaya |
|---|---|
Dewasa | Hubungi hotel |
Biaya sarapan tambahan tidak termasuk dalam total biaya dan harus dibayar secara terpisah di akomodasi.
Hewan peliharaan
Dilarang membawa hewan peliharaan
Persyaratan Usia
Tamu utama yang check-in harus berusia minimal 18 tahun.
Bayar di Hotel
- Uang Tunai
Tentang Akomodasi
- Dibuka: 1899
- Direnovasi: 2022
- Jumlah Kamar: 65
Dengan menginap di Central Heritage Resort & Spa, Darjeeling di kota Darjeeling, Anda akan berada hanya 10 menit dengan berjalan kaki dari Aloobari Gompa Monastery dan Taman Botani. Hotel yang spa ini berada 0,6 mi (0,9 km) dari Darjeeling Himalayan Railway dan 0,6 mi (1 km) dari Raj Bhavan.
Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan ruang permainan/arcade.
Makanlah di Orchid, salah satu 2 restoran hotel, atau tetap tinggal di kamar dan manfaatkan Layanan kamar 24 jam. Hilangkah dahaga dengan minuman favorit Anda di bar/lounge. Sarapan tersedia setiap hari dengan biaya tambahan.
Fasilitas unggulan antara lain pusat bisnis, laundry/dry cleaning, dan resepsionis 24 jam. Fasilitas pertemuan di hotel ini terdiri dari pusat konferensi dan 2 ruang rapat. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir mandiri gratis tersedia di lokasi.
Menginaplah di salah satu dari 47 kamar yang dilengkapi dengan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan shower memiliki perlengkapan mandi gratis dan kloset. Fasilitas mencakup telepon, serta brankas dan meja tulis.
Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan ruang permainan/arcade.
Makanlah di Orchid, salah satu 2 restoran hotel, atau tetap tinggal di kamar dan manfaatkan Layanan kamar 24 jam. Hilangkah dahaga dengan minuman favorit Anda di bar/lounge. Sarapan tersedia setiap hari dengan biaya tambahan.
Fasilitas unggulan antara lain pusat bisnis, laundry/dry cleaning, dan resepsionis 24 jam. Fasilitas pertemuan di hotel ini terdiri dari pusat konferensi dan 2 ruang rapat. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir mandiri gratis tersedia di lokasi.
Menginaplah di salah satu dari 47 kamar yang dilengkapi dengan televisi LED. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi pribadi dengan shower memiliki perlengkapan mandi gratis dan kloset. Fasilitas mencakup telepon, serta brankas dan meja tulis.