Bc Spa Hotel

We really like Bc Spa - positives: great location - pontoon for breakfast, lovely river/cliff views, good, clean pools, female staff lovely, maintenance staff very helpful. Negatives: noisy untimely maintenance noise, decor becoming tired, staff smoking outside kitchens on main path to dining area during service. Cleaning walkways to dining area during morning service made walking v slippery and dangerous. Jacuzzi bath unoperational. We’d like to stay again but only once refurb carried out.

This was our third stay at BC Spa. The location is perfect, right next to the river and less than 5 minutes walk into the town. The hotel may be showing a few signs of age, but it was clean and the staff are very friendly and helpful. New management of the bar and restaurant have seen improvements in the food and the appearance of the hotel (especially from the river footpath) in the last 6 months. We have booked again for later this year!

Absolutely wonderful holiday at the BC Spa, wonderful staff, nothing too much trouble from the staff at reception to the maids who were always happy and friendly. The best spa treatments so if in Daylan go and see the fabulous staff downstairs in the spa and get a few treatments booked in, you will feel so fresh and relaxed. Already booking next years holidays to the Spa, great value great location what’s not to adore ❤️

This is a beautiful hotel however it lets itself down as it is filthy and the breakfast food is such poor quality. The main dining room is not laid up and dirty plates are left. There is often no staff in there. At one point I called a member of staff over and said you should be cleaning the tables. He was at that point just about to sit down and eat his own breakfast. He picked up a tablecloth white the table down with it shook it and put it back down again. Most of the food is either uncovered or covered with flimsy clingfilm it looks as if the jams And tahini is put back in the fridge and bought out again the next day. The top of the serving area was absolutely thick with dust. On the last day a member of staff was collecting his breakfast with a cigarette in his left hand as the photograph will show. The quality of the breakfast food was dreadful. I’m not a fussy eater, but on several days I declined to go for breakfast. On several occasions, we picked up plates for breakfast and they were chipped. Some were dirty. Some add water sitting on them. The rooms were cleaned very late and at one point we had to ring reception at 3:45 in the afternoon to ask when we were getting our rooms cleaned as we were waiting for clean towels. The tables out by the pool were filthy. Often dirty plates or towels were left for a couple of days, the walkway to the pool shower was filthy and the shower itself was green and filthy The majority of the staff couldn’t care less just didn’t seem to bother. We spoke to a manager who said they’re struggling to get any staff and they can’t get any decent staff. However, there was always a glut of staff sitting around reception doing nothing. We could not sit on the patio as the view was blocked by tables and chairs piled high.

Following a visit to this hotel in 2020 we decided to re book for July 24. We ere very disappointed as the hotel has bceome very tired and run down. The hotel owners/management have clearly not spent any money on the upkeep of this property and it shows. It appeared they only had two cleaners for all the rooms and this was reflected in the poor level of housekeeping and cleanliness in the rooms and puiblc areas. I never saw anyone sweeping around the pool or keeping the area clean. Most of the staff are indifferent, particularly the reception staff, which is a real shame as this is your point of contact. We had an issue with our air con dripping into electrics in the iddle of the night which they dais was "ok". Evedntyally a maintenance person came to fix it, who was very nice and clearly has a list of tjhings that need fixing in the hotel. As someone who works in the travel industry, I understand you get what you pay for and this hotel is budget, but you do expect for it to be clean and for you to feel that the management/ownsers appreciate your business. The hotel is in an amazing position for the lovely resort of Dalyan, set on the river a very short walk, so it would be really nice if they either spent some time and money on bringing it back to where it was or sell it on to somewhere who will. There are other simialr prices hotels in Dalyan that will offer a much better experience.

Taken here for 2 nights when our EasyJet flight home was cancelled. A very quaint hotel, though a little tired. Room was adequate and AC worked well. Breakfast in their riverside dining area made very memorable by a visit from a Nile turtle 🐢. Hotel staff very knowledgeable about turtles. Spa area very good. Ample swimming pools and close to town centre. Relaxing atmosphere…would recommend.