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Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.8
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Ezizmuhammet Saryyev
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Jun 2024
Bisnis
17 ulasan
3.7/5
Diposting pada 7 Jul 2024
Came late night. Reception attitude was good kind, asked twice for nonsmoking room, twice confirmed. Still gave me smoking room, room was clean but very heavy smoke smell.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Tamu
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Jul 2023
Bisnis
91 ulasan
3.0/5
Diposting pada 26 Agt 2023
I can’t recommend this hotel! Hairs in the bathroom, the shower is a disaster (Almost no water when showering that also didn't run out), breakfast restaurant too small, people had to wait in line at 7am, the tea buffet is a joke, and the shuttle service is only every 2 hours
Terjemahkan
Tanggapan dari Properti: ear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
GoldenWeek family
Mini Room - 1-Room (2 Beds) (1 Living Room, Living Room)
Menginap di Jul 2023
Bepergian dengan teman
5 ulasan
3.0/5
Diposting pada 7 Agt 2023
The room was spacious. The bed excellent. Cleanliness could be better though.....and the shower was leaking, turning the bathroom into kind of swimming pool.
English at reception could be better (no expectation it would be perfect!), breakfast was ok....being non-Chinese, a larger variety of coffee (only espresso available) would be great.
I would visit the hotel again.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
Enrique Isaac
Mini Room - 1-Room (2 Beds) (1 Living Room, Living Room)
Menginap di Jul 2023
Keluarga
13 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Agt 2023
Recommended for families, friendly with kids and they have waffle for breakfast!! Close to the airport and restaurants just out side! Very big rooms of two floors!
Terjemahkan
Tanggapan dari Properti: Thank you very much for your recognition of Kerry Hotel, our service satisfaction, knowledge is the shadow of hard work, sweat is the mirror of hard work. John Keats reminds himself here that they will continue to do their best to make every guest feel at home in Kariad and come back often! Let me tell you, we are mainly a 5 star experience with a 2 star price. Have a nice day.
Tamu
Enjoyable Twin Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Jul 2023
Lainnya
2 ulasan
4.2/5
Luar Biasa
Diposting pada 7 Agt 2023
Totally happy with this Hotel. Free parking and free late checkout possible.
Terjemahkan
Tanggapan dari Properti: Thank you for choosing kev and sharing your pleasant stay experience. Thank you for taking the time to comment on Kev. Looking forward to coming again, I wish you a pleasant trip!
Tamu
Exceptional Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Mei 2024
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 7 Agt 2024
very good
Terjemahkan
Tanggapan dari Properti: 遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情誼中化為永久。願快樂的心舟,總在追隨您左右,您的滿意是我們前進的動力。
Tamu
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Tanggapan dari Properti: 非常感謝您對凱里亞德酒店的認可,對小凱們服務的滿意,知識是勤奮的影子,汗珠是勤奮的鏡子。小凱們時時刻刻都在提醒自己,要讓每一位用户來到凱里亞德酒店都能感受的到回到另一個家的温馨,自在,小凱們會繼續努力的做的更好,更出色,您記得要常來哦!偷偷告訴您哦,小凱主打的就是5星級的體驗,2星級的價格,祝您以後要一直快樂哦。
Tamu
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Tanggapan dari Properti: 尊敬的客人:您好!實在抱歉在您入住期間給您帶來了不好的入住體驗,對於您提出的問題,1、我們洗衣房有提示內衣等貼身物品為了您的安全不建議使用公共洗衣機;2、而且您的內衣已經使用很久到起球了;3、您放入公共洗衣機,並未通知工作人員幫您取出,洗好後佔用洗衣機很久時間,下一位需要使用洗衣機客人放入了烘乾機,但是客人並未幫助您烘乾;針對您提出接送機的問題,因有其他客人一同乘車,準時發車,我們提前5分鐘提醒您過時不侯,也是怕過了時間,您沒趕到,發車之後給您帶來不便,也不好讓其他客人一起等您;您在入住期間遇到的問題再次向您致歉,小凱距離周水子機場車程13分鐘,有免費的接送機,期待您的再次光臨,祝您生活愉快!
Pengguna Anonim
Enjoyable Twin Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Tanggapan dari Properti: 非常感謝您對凱里亞德酒店的認可,對小凱們服務的滿意,知識是勤奮的影子,汗珠是勤奮的鏡子。小凱們時時刻刻都在提醒自己,要讓每一位用户來到凱里亞德酒店都能感受的到回到另一個家的温馨,自在,小凱們會繼續努力的做的更好,更出色,您記得要常來哦!偷偷告訴您哦,小凱主打的就是5星級的體驗,2星級的價格,祝您以後要一直快樂哦。
Tamu
Enjoyable Twin Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Tanggapan dari Properti: 小凱看見客人對凱里亞德這麼的滿意內心有那麼一點點點點的傲嬌呢...很感謝客人對小凱以及凱里亞德服務的肯定和喜歡,但您説的這些都是小凱應該做的,能為每一位客人服務是小凱們的驕傲呢,從您的字裡行間小凱看出您和您的家人一定是温暖且心思細膩的人,我們把最好的東西都用在了您的使用感受上,温馨、實在卻不浮華,您的感受以及滿意就是對我們最大的肯定!我們會繼續努力~
Tamu
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Okt 2024
Sendiri
2 ulasan
5.0/5
Fantastis
Diposting pada 25 Nov 2024
房間非常好,服務人員非常客氣,周到。早餐也很好吃,打掃的十分乾淨,住的很舒心,全五分好評。
Terjemahkan
Tanggapan dari Properti: 感謝親親給予小凱的認可和推薦,小凱視每一位顧客為家人,樂您之樂,憂您之憂,希望能給予您最佳體驗,讓您賓至如歸,期待您的下次光臨~
Tamu
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)
Menginap di Okt 2024
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 16 Nov 2024
酒店裝修高端大氣上檔次,房間床品衞生乾淨舒適,衞生間乾濕分離,前台服務也很好,價格也不貴,值得購買
Terjemahkan
Tanggapan dari Properti: 親愛的小主~感謝您的肯定,您的肯定是對我們的最大支持!小凱很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,小凱們會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意只是起點,在凱里亞德我們信奉客人是朋友,所以您在入住間的一切,我們都尤為的關心,小凱一定會將更好的自己展現給您,一直陪在您的身邊,小凱勵志服務好每一位家人,期待您常回家看看。
Tamu
Enjoyable Twin Room (Memory Pillow + Xiao Kai Voice Control + Large Screen Tv With Projection + Business Desk)