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Lokasi4.8
Fasilitas4.7
Layanan4.8
Kebersihan4.8
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Leung
Kamar Tamu - Pemandangan Gunung (Tempat tidur ganda)
Menginap di Jan 2025
Pasangan
21 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Jan 2025
Excellent stay! Good taste in design (Lobby, Garden & room). Spacious room and good quality (very comfortable bed, good supply of amenities). Breakfast quality and varieties are amazing!
Staff we had contacted with were very pleasant & helpful, always with smiles, including staff at front desk, housekeeping as well as security team.Highly recommended.
Terjemahkan
Tanggapan dari Properti: Dear guests: Thank you very much for staying at Dali Yiyun Hotel and sharing your experience of staying in Dali. We attach importance to every detail of the guests. Your opinions and suggestions on Yiyun are the best spur on our way to progress. The hotel is located at the foot of Cangshan Mountain, adjacent to the Three Pagodas of Chongsheng Temple, about 10 minutes' drive from the ancient city and about 20-30 minutes' drive from Erhai Lake. The hotel will continue to pay attention to and improve the service details and Quality, in order to provide customers with a better check-in experience, we are willing to do our best to repay your support and affirmation with more enthusiastic, thoughtful and considerate service. Looking forward to meeting you again and continuing to leave good memories for you and your family.
Selengkapnya
Tamu
Hot Spring Private Double Bed Room, Mountain Spring Heated Pool, Comfortable Spring Soak
Menginap di Nov 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 26 Nov 2024
Location was a little far from the town center (approx 25 minutes), but it was quiet and near a mountain.
I couldn’t find much reviews on the hot springs room.
The person hot springs is not as private as you think. Unfortunately, as we didn’t book a villa, the room above us could easily look into our hot springs or walk over to look at us.
Would recommend to bring a bathing suit. Take note that the water temperature is above a degree lower as compared to the onsens jn Japan. The room itself was lovely and clean, the reception allowed us to have a slightly later check out timing.
Overall, would recommend for its price point, and was a much more comfortable stay compared to boutique hotels.
Selengkapnya
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Cloud View Hotel! We are very happy to receive your comments. We attach great importance to your feedback about the low water temperature of the pool. We have confirmed with our colleagues in the engineering department that the upper limit of the temperature of the pool in the hotel is 41 degrees Celsius, but the temperature will drop due to the influence of climate and weather. We are very sorry for this, and we will heat it for you in advance next time you come to ensure you have a better experience. Best wishes to you.
Selengkapnya
Mohamed Husain Mohamed Shaeri
Hot Spring Private Twin Room, Courtyard View, Private Spring Pool
Menginap di Des 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 6 Des 2024
The stay was great. Hotel staff were the best part. Everyone was friendly and trying to help, beyond what's required of them.
Housekeeper Sisi went above and beyond to ensure we are not lost as foreigners, and even offered to use her private meituan account to get us food when we couldn't create an account.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Cloud View Hotel.We are very happy to receive your perfect rating. Following SiSi example, we will continue to work hard to ensure that your next stay is even better. Our hotel also has a sea view room, we sincerely invite you to experience next time. Thank you again for your kind words and have a nice life.
Selengkapnya
Tamu
Kamar Tamu - Pemandangan Halaman (2 tempat tidur)
Menginap di Des 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 27 Des 2024
Good and big rooms . Small goodie bags every night.
Need to improve the breakfast quality.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you very much for choosing our hotel. Thank you for your evaluation. This is a great affirmation and encouragement to us. For breakfast, we will add more diverse choices and better ingredients according to your feedback to meet the tastes and needs of different guests. Once again, I sincerely apologize for the inconvenience caused to you, and I sincerely ask you to give us a chance to correct it. If you are willing to visit again, we will do our best to provide you with a more comfortable and high-quality service experience.
Selengkapnya
Tamu
Deluxe Hot Spring Private Double Bed Room, Spacious Luxury, Garden-reflecting Spring Pool
Menginap di Agt 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Agt 2024
Location is serene and peaceful, ideal for a relaxing getaway. You can easily take a car into the ancient city (<10 mins) so distance is not a big deal. Room is clean and spacious, we liked the private hot spring to unwind in after a long day exploring Dali.
The best experience here was the excellent service and assistance rendered by Judy. She went above and beyond her job scope to help us get in and around Dali, including arranging for transportation, booking of activities and restaurants, planning of itinerary etc. This was especially helpful as we are foreigners with no Chinese phone number, hence certain functions in various apps are restricted. Thank you Judy for making our holiday such a pleasant experience!
Selengkapnya
Terjemahkan
Tanggapan dari Properti: 尊貴的客人:您好,能得到您的認可和好評甚是榮幸!酒店隱於蒼山之麓,面朝洱海,緊鄰崇聖寺三塔,景色優美恬靜。在溪水間客房隱現於山林雲霧之中,讓身心迴歸平靜享受真正愜意的度假時光。我們相信良好的口碑是源自客人的滿意;我們願盡最大的努力,以更加熱情、周到、貼心的服務來回饋您的支持和肯定。 期待再次相遇,繼續為您和家人留下美好的回憶
Tanggapan dari Properti: 親愛的客人,我們非常感激您給酒店的5分好評。這是您對我們酒店的信任和支持的體現。我們的團隊在每一天都在努力為客人提供最好的服務,看到您的好評,我們感到所有的辛苦都是值得的。我們注重客人的反饋,無論是好評還是建議,都能幫助我們不斷成長。我們會繼續保持優質的服務,不斷提升酒店的各項品質,如房間的舒適度、餐飲的多樣性等。期待您再次選擇我們酒店,我們會以更飽滿的熱情迎接您的到來。
Tanggapan dari Properti: 尊敬的客人:首先,非常感謝您對我們酒店提出寶貴的反饋。對於中央空調噪音吵擾到您的問題,我們已經安排專業人員進行檢查與維修,會盡快解決這個問題,讓您能擁有安靜的休息環境。而洗澡水忽冷忽燙難以調整,我們會對熱水供應系統進行全面排查,提高水温的穩定性。我們深知這些問題給您帶來了不好的體驗,會積極改進,期待您再次光臨能有更好的感受。
Tamu
Detached Hot Spring Two-Bedroom Villa, Private Yard, Spacious Hot Spring, Tranquil Forest View
Tanggapan dari Properti: 尊貴的客人:您好,能得到您的認可和好評甚是榮幸!酒店隱於蒼山之麓,面朝洱海,緊鄰崇聖寺三塔,景色優美恬靜。在溪水間客房隱現於山林雲霧之中,讓身心迴歸平靜享受真正愜意的度假時光。我們相信良好的口碑是源自客人的滿意;我們願盡最大的努力,以更加熱情、周到、貼心的服務來回饋您的支持和肯定。 期待再次相遇,繼續為您和家人留下美好的回憶
Tanggapan dari Properti: 尊敬的客人:我們非常抱歉聽到您在酒店有這樣不愉快的經歷。您反饋的風機聲音大,吵到您,影響了您的休息十分抱歉,我們也第一時間給您進行了換房和贈送茶葉的處理,但顯然沒有達到您的預期,您説的費用退一賠一這個方案我們無法認可。十分抱歉,後期我們會立刻對風機設備進行全面檢查和維護,避免類似問題再次發生。希望您能給我們改進的機會,再次感謝您的反饋。
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇下榻我們酒店並留下寶貴的評價。您的到來對我們而言是莫大的榮幸。我們酒店一直秉持着為客人提供最優質的服務體驗為宗旨,從您踏入酒店的那一刻起,我們就希望您能感受到家一般的温暖與舒適。無論是客房的整潔程度、設施的完備性,還是工作人員的服務態度,我們都在不斷努力提升。您的評價是對我們的激勵,我們會繼續改進,期待您下次光臨能給您帶來更完美的體驗。
Tamu
Kamar Mewah dengan Pemandangan Laut Tempat Tidur Ukuran King
Tanggapan dari Properti: 親愛的客人,非常高興能收到您給予酒店的5分好評!這對我們來説意義非凡。我們深知,在酒店行業競爭激烈的今天,客人的滿意度是我們生存和發展的根本。您的入住體驗對我們至關重要,所以我們在服務的每一個步驟都力求做到盡善盡美。從客房的佈置到餐飲的供應,從公共區域的清潔到人員的禮貌待客,我們都精心打造。您的好評是對我們整個團隊的鼓舞,我們會再接再厲,以更高的標準來要求自己,確保您下次入住時能享受到更好的服務。