Spirited Silky Inn（ncient Dali City）

Our room was not well cleaned. Hairs all over the place, in the bathroom, around the pilars and even on the table on the sofa. Very dusty. Even found fake eyelashes in the bathroom, that were not ours. When confronting the staff about these issues they were immediately willing to give us another room, upon taking us there and inspecting the room, we found again hairs in the bathroom of the new room. Despite the hygiene not being what it’s supposed to be, the guys at reception were very willing, informative and helpfull, they came to pick us up from the airport and helped us with our luggage. The potential is there, they just need to top up their cleaning game. The room and courtyard in itself are magical, the hygiene unfortunately isn’t.

Overall is good, ancient chinese style hotel. But, the washing machine needs a lot of improvement!! It took more than 3 hours to dry my clothes..

Stunning hotel and room interior with friendly staffs

Very fantastic hotel with majestic view. The location quite hidden but don’t worry we got call the hotel staff and the staff name Xiao Zhao came to pick us up. Although he doesn’t understand english, we got our grab driver to help to talk over the phone our location. Overall very nice stay, good location and excellent services.

We loved this hotel! It was so mystical being in this hotel. The rooms were immaculate and big enough to cater to two big luggage. The shower area came with heater so you don’t feel cold after switching off the water supply! They provide good amenities as well! The toothbrushes and shower gel were of excellent quality. The breakfast prepared is excellent! I am still thinking about the 米线 as it was just so delicious. Our hotel package came with free pick-up or drop off service as well as a free costume experience situated within the hotel. We ended up getting a package so we may go and have some photos taken! The make up artist and photographer were very knowledgeable and friendly. Location-wise, it’s a short distance to the ancient town. The hotel itself is situated at a corner which could make it difficult for Didi drivers to know where to alight. However, it’s actually quite easy to walk in from the main road. That said, we had to leave the hotel before staying the last night as they had a power outage that lasted for the entire day. We had thought it’ll be resolved as we’ll be travelling around Dali Ancient Town, but it still wasn’t when we arrived back late at night. This caused some inconvenience as there was no lights nor heater. The outage was only solved the following day after we left! They could’ve provided us with some back up options to head to another hotel or something as that would be good service recovery.

The room so called vip surprise is a bit small, the room decoration is quite nice and the cleanliness is superb. The hotel location is a bit tricky and very difficult to find for travellers. The Google Map was unable to show you the exact location but it is within 50m radius, the hotel is located behind the 1st row shop houses and beside the local market. You can see it from the local market but it has no access to the hotel. A proper signage should be planted to guide the tourists to the hotel as we wasted almost 30 minutes searching for the hotel where it is only 50 meter away from our drop of area.