Hotel Family Friendly Dali

I have been serviced by Pullman Hotel in Dali for 2 nights. I am very impressed by the service of the staff, especially Mr. Edison. On the day I arrived, my luggage was broken. He was able to advise me where I could buy a new one, and he also took care of my luggage and brought it to my room when the room was ready. He always informed me and took good care of me. The other staffs were also very helpful. They are able to communicate with me well, and provided other services, such as breakfast, called a taxi to my destination, opened and shut the car's door for me. It showed a lot of care. I was very impressed. If I come to visit here again, I will definitely choose Pullman Hotel.

The hotel location was very strategic and near to airport and train station. The hotel has arranged a driver to pick us from the train station. The staff was very friendly, helpful and they even helped to order my fren's birthday cake. They have upgraded us to a room with nice seaview and it was awesome. Their breakfast was hearty too! Will definitely recommend this place for stay in Dali! It was just about 30mins drive away from dali ancient town.

If you’re looking for a hotel in Dali to stay, look no further and choose Luchun Hotel! Travelled with my family and we stayed at different big brand name hotels during our entire trip. However, everyone’s favourite was Luchun Hotel owing to its high service standards and quality offerings! The rooms were well furnished and homely with an overall wooden aesthetic. Beds were comfortable and rooms were spacious with a nice toilet. However, we would definitely say the star of the hotel is its staff! Staff were genuinely concerned about our wellbeing, checking in on how our stay was every morning and if we felt comfortable. The hotel also provided free transportation to the ancient town nearby, night time warm milk for turn down service, a good quality high tea set and even offered free gifts and water for us to bring on our journey upon checking out. Although breakfast did not offer a huge variety, the food options were of great quality and were delicious. Highly recommend this hotel for Dali and would not hesitate to stay here again if I ever return!

This guesthouse is located right by Erhai Lake, offering stunning, authentic sea-view rooms. The butler provided exceptional service, reaching out a day in advance to arrange the check-in process and recommending local delicacies. The room views are breathtaking, with Erhai Lake and Cangshan Mountain stretching as far as the eye can see, while seagulls and wild ducks play on the water’s surface—a scene straight out of a painting. The room is fully equipped with all necessary amenities, including disposable items for convenience. The guesthouse also features a lakeside restaurant and picturesque photo spots, perfect for capturing memorable moments. If you’re visiting Dali, I highly recommend staying in Shuanglang for a few nights, and once in Shuanglang, don’t miss the chance to visit Tinghua Island for a different experience.

The hotels location, facilities and services are great. Hotel located near the South Gate of Dali Ancient Town & it is very convenient to go around for sightseeing & enjoying various local foods. Room is beautiful & well-decorated, compliment by a fabolous outdoor garden. Staffs are very friendly and supportive for our needs. I have a good stay at this hotel and I will surely recommend THE ONE for whoever travel to Dali

Our room was not well cleaned. Hairs all over the place, in the bathroom, around the pilars and even on the table on the sofa. Very dusty. Even found fake eyelashes in the bathroom, that were not ours. When confronting the staff about these issues they were immediately willing to give us another room, upon taking us there and inspecting the room, we found again hairs in the bathroom of the new room. Despite the hygiene not being what it’s supposed to be, the guys at reception were very willing, informative and helpfull, they came to pick us up from the airport and helped us with our luggage. The potential is there, they just need to top up their cleaning game. The room and courtyard in itself are magical, the hygiene unfortunately isn’t.

The location is close to Dali Railway Station but quite far from Santorini Dali and Dali Ancient City. I rate the location as excellent because, realistically, you can’t have everything perfect, so we chose the one nearest to the railway station. Overall, everything was good, and the staff, or perhaps the owner, was attentive at first. However, on the day we were leaving, we were supposed to check out at 12 PM. I couldn’t reach the staff to store my luggage (I wasn’t sure where the storage was). So, we went about our day and headed to Longkan Wharf, returning at 12:04 PM. To my surprise, the lock had automatically changed right at 12 PM, which I wasn’t informed about, and our luggage was still inside the hotel. We had a train to catch at 12:56 PM. I tried contacting the hotel via WeChat, but no one responded. We asked the guard for help, but he couldn’t do much except try calling the owner, who didn’t answer. Finally, around 1 PM, the owner responded, saying his phone was broken. Unfortunately, we missed our train. I acknowledge it was my fault for not checking out exactly at 12 PM, but the lack of response from the owner left us without a place to store our luggage. Next time, it would be helpful if the hotel informed guests about the lock system and responded promptly to messages. That was our bad experience. If it hadn’t happened, I would have rated the stay a solid 5/5. But, things happen.

I’ve just returned to my home country, and I’m already missing my stay at this Dali hotel! The location is perfect—just a 5-minute walk from Dali Ancient City. What’s even better is that the hotel isn’t directly inside the ancient city, making it super convenient to order Didi rides, which can pick you up and drop you off right at the hotel’s doorstep. Since we stayed for two nights, the owner generously provided us with a pick-up service, which made our arrival so much smoother. As female travelers, we truly appreciated how attentive, caring, and thoughtful the staff were throughout our stay. The area around the hotel is very convenient. At night, the road fills up with roadside stalls, making it easy to find food. As Muslims, we were delighted to discover halal food options nearby, which added so much ease to our trip. The room itself was warm, spacious, and cozy—with probably the most comfortable bed and pillows I’ve ever slept in! If you’re visiting Dali, I highly recommend staying at this hotel. With its strategic location, thoughtful hospitality, and cozy atmosphere, it’s a place you’ll want to return to again and again!

Location was a little far from the town center (approx 25 minutes), but it was quiet and near a mountain. I couldn’t find much reviews on the hot springs room. The person hot springs is not as private as you think. Unfortunately, as we didn’t book a villa, the room above us could easily look into our hot springs or walk over to look at us. Would recommend to bring a bathing suit. Take note that the water temperature is above a degree lower as compared to the onsens jn Japan. The room itself was lovely and clean, the reception allowed us to have a slightly later check out timing. Overall, would recommend for its price point, and was a much more comfortable stay compared to boutique hotels.

I stayed for two days. It was so comfortable. The service of this store is so good. The service of the housekeeper is so good. Breakfast can be delivered to the room in the morning. When I come back in the evening, there are white fungus soup, yogurt, fruit plate, and snacks. There is also a shuttle service to the high-speed rail station and the airport. The environment is comfortable and clean. There is a laundry room in the hotel, which is very convenient for washing clothes. It is very close to the attractions in the east. The photos taken in the hotel are super beautiful. It was a very happy journey. I will stay here again next time.