Ulasan Dalat Palace Heritage Hotel

Simply the best hotel in Da lat. It’s like staying in a real palace. You can’t ask for more from a hotel here. The hotel grounds so massive and it stands out as a big landmark.

The hotel is beautiful, historic and well maintained. Food and service quality is fantastic. I booked a luxury twin room with high ceilings and plenty of space. Built in 1922 with lush greens and floral garden right in front, antiques and ＞ 2000 pcs of art work. It is giving Bridgeton vibes. Location is perfect yet gives you the tranquil and peace. Eateries, cafes, massages can be found next door too. My little dismay is really the room, it can be refreshed a little to help travellers feel at ease, consider making it warmer and brighter.

Beautiful heritage hotel.it was a palace previously.room is comfortable.near to city center and lake side

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

I have an amazing stay & good experience during the stay. The hotel is same as shown in photo look elegant and ancient, but condition is good. The service from the staff is awesome, we are well served by the polite staff that always ready to help. Before the stay, I have approached the staff for room decoration for my proposal to my partner, the staffs are responsive and the result is satisfied. Good variety of food for breakfast and tea time also, overall experiences is awesome

굉장히 엔틱하게 고급스러운 호텔입니다. 직원들 응대도 굉장히 친절했으며, 조금 무리한 요구도 잘 응대해 주셨습니다. 다만 제가 숙박한 날은 조식뷔페는 운영하지 않고 원하는 메뉴를 주문하는 형태로 조식을 운영했습니다. 만족스러운 경험이었습니다. 웰컴쿠킹 랑 예약에 포함된 에프터눈티도 정말 좋았습니다

위치는 달랏 야시장과 쑤언흐엉호수 가운데 위치하고 있어 아주 위치가 뛰어나고 호텔입구에서나 호수쪽 룸이면 쑤언흐엉호수를 언제든지 볼수있습니다. 호텔은 화려하고 고급스러우면서도 고풍스러운 느낌이 있다. 정말 18~19세기 프랑스의 귀족이 된 느낌입니다. 정원도 잘 정돈되어 있고 화려합니다. 조식도 괜찮았고 특히 오후2시부터 애프터눈 티타임이 마음에 들었습니다. 다만 달랏의 아침과 밤이 추워 방안의 벽난로 온열기를 사용했으나 방은 여전히 추워서 감기에 걸렸다. 잠을 잘때 따뜻한 옷이나 잠옷을 준비하는 것이 좋다. P.S 나의 이름은Young Been인데 Young Heen으로 적어주셨다.ㅜㅜ

一個像歐洲宮殿的酒店，所有的服務人員都非常熱情，友善。開電瓶車到門口去接我們，一直幫忙拿行李。酒店分兩棟樓，都是純歐式宮廷風，床墊和被子非常舒服，睡的很香。很驚喜的是，電視竟然可以收到國內頻道。酒店下午茶是自助餐形式，時間長，食物也很豐富。 酒店在春香湖對面，無論是酒店內還是外面，景色都非常好。非常推薦！

今回の旅行で一番高い宿泊費だったのでかなり期待していたのですが、シャワーのお湯が出なくて部屋のお風呂が使えなかったのが残念でした🥲🥲バスタブも豪華で楽しみにしていただけにがっかり… それ以外はお部屋も可愛くて、朝食やアフタヌーンティーも付いていてとても良かったです！全体的に豪華な内装で、フォトスポットもあって、たくさん写真撮れて大満足でした◎

設施：1922年的建築，設施肯定不如現代，但很有獨特風格，值得體驗 衞生：比國際酒店品牌稍弱一點，但能接受 環境：很好的位置和環境，就在湖邊，窗外風景很好，徒步繞湖一圈一個小時左右，就是旁邊有個廣場集市，整體有演唱會很吵 服務：很好的服務體驗

宮殿非常非常美麗，服務極其好、禮賓主動提行李什麼的，地理位置也好，絕對稱得上五星級。是我們越南全程最貴的酒店但是絕對值得。

代表大叻悠久歷史，最美花園和無敵景觀的老牌五星酒店，雖然設施上有欠缺，（衞生間衹有浴缸，建築內部無電梯，對老年人不夠友好），但也不影響絕佳的入住體驗：早餐和下午茶真心不錯；尤其酒店員工服務超親切友好

我來做個詳細客觀的評價供大家參考： 優點：1、酒店位置非常好，就在春香湖邊，走路去夜市以及吃飯、喝咖啡都非常方便，周邊景色也很美；2、酒店確實是有法式風情，也結合了一些中國元素，例如中國結、過年燈籠啥的，整個酒店的佈置非常漂亮，包括早餐和下午茶坐在餐廳外面的風景都很美，拍出照片比去保大夏宮拍的還要美，特別出片。3、酒店外面的幾個服務人員很不錯，幫拿行李以及和Grab司機溝通都很順暢快速。 不足：1、房間內設施比較老，洗手盆基本熱水很小，沒有空調，淋浴不是很方便，要站在浴缸裏（浴缸還不穩），如果願意泡澡可能還行。我們1月底去的，房間裏又陰又冷，跟酒店要了一個小太陽取暖才好一些，但在房間裏待久了仍然很不舒服。2、早餐看起來很漂亮，但味道實在是一般般，果汁兑水太多基本上沒什麼味道，咖啡也很一般，牛肉很硬。衹適合拍照。3、本次最讓我不滿的是酒店服務，入住時接待的女孩子就是一點笑容都沒有（旁邊的小哥倒是還挺熱情），後來26號離開酒店到機場，發現帽子落在酒店了，聯繫了攜程管家和酒店聯絡，找帽子大概近兩個小時回覆找到了，之後都溝通清楚了且答應可以加急寄到胡志明市的酒店且郵費到付，第二天下午快到晚上了又跟胡志明酒店人員説沒有寄，因為要先付郵費，白白浪費了一天的時間，幸好胡志明酒店人員幫我溝通了又付了郵費，28號早上才又寄出晚上收到了，如果我衹在胡志明一天的話，酒店這樣的做法基本就耽誤了寶貴的時間。攜程管家也一直在幫我溝通，這點非常贊。 總之，這家酒店外部風景及酒店佈置很美，可以去拍片打卡，酒店入住感受就很一般，酒店管理和服務也期待提高。

Замечательный колоритный отель в центре Далата! Рядом озеро, площадь и нлчнлй рынок! Все понравилось!