Dunstable South A5

I am currently staying at this hotel, booked for Friday to Sunday It’s the worst experience ever. There is no hot water in the shower. Came back after a long day at 10pm. Wanted to have a nice warm/hot shower and go to bed as I have a very busy day ahead. Turn on the shower, ran the water for 20 mins still no hot water, the person at the reception desk don’t know the hotel, I was told by him he doesn’t usually work there, so he don’t know anything. I paid for half board, breakfast and dinner. Got back to the hire and was told the pub were meals are served is closed, so no food available. The duvet had lots of stain. I don’t think I want to stay another night. I have stayed at Priemier inn before but never experienced any thing like this. I hope the head office get in touch,

We were so tired on 12th Feb February and went straight to bed after a long drive from Sheffield. But this morning, after we came back from breakfast, my wife was going to make the bed and saw this hair. I did find some hair last night in the bathroom part between the toilet and the wall used to think much and cleaned before my family used the bathroom (this is what we usually do before using a bathroom in any hotel). However, when I saw this 13th feb mornning, I was so shocked and my wife was in utter disgust. She said she cannot shake the feeling that she felt numb.Our 2 daughters, who are 7 and 5, were in this bed. I am sure you understand what we're feeling......

If I could rate a zero I would. Racist night team member who tried to intimidate guests until he was challenged about his poor behaviour and then tried to act a victim . Rude, obnoxious and refused to provide his name. Gave me his managers name of Donna though! The room was set up well and spacious. Car park leaves a lot to be desired. There are potholes everywhere and the entrance is poorly lit. The hotel rooms are okay it’s just a shame about the staff!

Beautiful location where this hotel Is right in the countryside. Check in was very smooth with the staff being very friendly and welcoming. The rooms are brand new rooms which are amazing so comfortable and big with all the essentials included loved the big rainfall shower. This premier inn has a pub attached to the hotel food very good and desserts lovely. Very good choices of soft drinks and cocktails.

We stayed at the hotel whilst visiting family for Christmas. There were some good points about the hotel: the breakfast was very good, there was plentiful free parking. However, the rooms weren't cleaned during our stay (Christmas Day and Boxing Day), there is a lack of drawers or places to put clothes that aren't being hung up and in my room there were no clothes hangers.

We had a great (repeat) stay. The room and its contents were all well-maintained and spotlessly clean. The staff were friendly and helpful. The bed was so comfy I could quite easily have spent more time snuggled up in it. We use this hotel when we visit family and its location, peace and quiet and comfort suit us perfectly.