Vacation48842904292
19 Desember 2024
Second time staying here. It’s had a refurbishment so the rooms are modern and well equipped though it should be noted there is no air con so I wouldn’t book this in summer. Unfortunately whilst our room was clean and everything worked (not a single USB socket though after a refit?) our shower was terrible. Limescale on the screen and shower controls, dirt and mould on the riser rail, sliding door mechanism and sealing strip. I didn’t want to shower in this as I would feel dirty afterwards. I went to complain and was shown another room which had a marginally better shower but I said it wasn’t worth moving for hardly any improvement then a manageress became involved and showed me another room which was better so we had to repack and move rooms. To be honest after hundreds of Premier Inn rooms I was disappointed. Apparently the room had only been renovated a month ago and they had let the cleaning slip so quickly. Whilst we were accommodated in another room, at some inconvenience, I would have expected a gesture of goodwill given how the first room let their brand down so much. Our second room at the back was very quiet and the bedding was quality. The attached Table Table bar and restaurant is dated and grubby. Worn and torn seating and looks like it hasn’t been refurbished since the 90s. We had a drink there and we’re considering eating there but everyone being greeted was being shown a long list of the items on the menu they didn’t have. This, and the depressing overall feel of the place led us to drive 5 minutes to The Old Hunters Lodge at Whipsnade where we had a lovely meal.
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